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Description

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a Director of Conflict of Interest and Program Assessment? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Dir of Conflict of Interest and Program Assessment like you to be a part of our team.

Job Summary and Qualifications

As the Director of Conflict of Interest & Program Assessment, you will contribute to HCA Healthcare's mission and vision by providing strategic leadership and oversight for the enterprise-wide Ethics & Compliance policy lifecycle, the Conflict of Interest (COI) program with a specialized focus on ambulatory services, and comprehensive compliance program assessment initiatives. This role also encompasses the strategic development and delivery of education and training related to these areas. Integral to upholding HCA Healthcare's ethical standards and ensuring robust regulatory adherence, the position requires management of staff, effective collaboration with stakeholders across all levels, and a strong understanding of healthcare compliance regulations, COI best practices, policy management, adult learning principles, data analysis, and program evaluation methodologies.​

Job Responsibilities:

Enterprise Compliance Policy, Standards, Training, and Education Management:

+ Lead and oversee the policy oversight for Physician Services through a vendor system. This includes managing current policies that are enterprise polices in the system and reviewing any developing needs of the Physician Services organization specifically. This may include working with Responsible Executives (REs) and other subject matter experts. This may include researching applicable laws and regulations to determine need.

+ ​Manage the content and functionality of enterprise-wide E&C Intranet and Internet sites, ensuring policies and related tools are current, accessible, and user-friendly. Reviewing data usage to determine education needs.

+ ​Strategically develop, design, and oversee the rollout of comprehensive education and training resources specifically related to Conflict of Interest, enterprise policies and standards, and the outcomes/learnings from compliance program assessments.

+ ​Collaborate with department members and stakeholders to identify critical education and training needs, developing content and managing timelines for these projects.

+ ​Serve as a primary liaison with Learning Solutions and HealthStream, or similar platforms, for the development and deployment of relevant training modules and resources. Oversee the tracking of training completions and analyze the effectiveness of educational resources, using data points to inform future training strategies and content improvements.

+ ​Manage the content and functionality of enterprise-wide E&C Intranet and Internet sites, ensuring policies and related tools are current, accessible, and user-friendly. Reviewing data usage to determine education needs.

+ ​Lead and oversee the policy oversight for Physician Services through a vendor system. This includes managing current policies that are enterprise polices in the system and reviewing any developing needs of the Physician Services organization specifically. This may include working with Responsible Executives (REs) and other subject matter experts. This may include researching applicable laws and regulations to determine need.

Conflict of Interest (COI) Program Leadership & Oversight:​

+ ​Lead the design, development, implementation, and continuous improvement of HCA Healthcare's ambulatory-wide Conflict of Interest program, with particular attention to the unique considerations and complexities of ambulatory services.

+ ​Oversee the collection, review, analysis, and management of COI disclosures from leaders, clinicians, researchers and other relevant stakeholders, ensuring thoroughness and timely resolution.

+ ​Develop and implement robust processes for identifying, assessing, mitigating, and monitoring potential and actual conflicts of interest, including the use of tools like COI-Smart.

+ ​Collaborate closely with Legal, Human Resources, and other relevant departments to investigate potential COI and ensuring appropriate corrective actions/mitigation efforts.

Compliance Program Assessment & Effectiveness, Data Analysis, & Reporting & Communication:

+ ​Create, Design and execute comprehensive assessments of compliance program effectiveness across various business units and functional areas, including the development of audit packages, risk scorecards, and remediation plans.

+ ​Utilize data-driven methodologies to evaluate compliance controls, identify systemic weaknesses, and provide actionable recommendations for enhancing program efficacy and mitigating risks.

+ ​Leads, manages, and coordinates activities with various systems that may include policy management, audit initiatives, Conflict of Interest, Case/Event management, Onboarding, and other major initiatives.

+ ​Analytically identify trending compliance risks across the Company and develop plans to mitigate such risks. Superior skills in managing Microsoft Based products (excel, PowerPoint, word, Visio, etc.) to analyze large amounts of data to create presentations to present to senior leaders and division leadership related to trends and changes. Prepare and present detailed reports on program findings, trends, and remediation progress to senior leadership, leveraging insights to drive strategic compliance initiatives.

+ ​Develop and maintain key performance indicators (KPIs) and metrics for the COI program, compliance assessments, and policy adherence, creating dashboards and reports to monitor program health and identify areas for focus (maintaining monthly reports as well as ad hoc requests)

+ ​Draft and edit compelling compliance communications, including newsletter articles, alerts, and other resources (e.g., Federal Register updates, ECO Guidebooks/Checklists), to foster a company-wide culture of compliance and ethical conduct.

+ ​Build and maintain strong collaborative relationships with internal and external stakeholders, including executives, operational leaders, legal counsel, and external auditors, delivering clear, concise, and compelling communications.

Manages work produce of the department and be able to constantly manage change

+ A comfort for an environment of discovery and uncertainty. This program is highly dependent upon regulations and changes issued by the government or the corporate offices and these can be unpredictable.

+ ​Oversee multiple on‐going projects and preparation of presentations of findings and recommendations.

+ ​ ​Leads, manages, and coordinates the activities of the department to ensure daily objectives are being met as priorities may change.

+ ​Be able to train and cross cover employees in the department.

+ ​Conduct investigations as needed, including highly sensitive and timebound matters

Job Requirements:

+ Bachelor's degree is required

+ 7+ years of experience in a leadership role is required

+ 1+ year(s) of experience in Physician Practice Management is preferred

+ Certified in Healthcare Compliance is preferred

**HCA Healthcare (Corporate)** , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled **resources and opportunities** to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and **career advancement opportunities** , every person has a solid foundation for success. Nashville is also home to our **Executive Development Program** , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Dir of Conflict of Interest and Program Assessment opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.