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Senior Human Resources Specialist

Requisition ID:

70635

Date:

Jul 16, 2025

Location:

Williamsport, Pennsylvania, US

Department:

Human Resources

Description:

This is an Onsite role - 5 days at our Williamsport PA location

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will act as a trusted HR business partner. The Human Resources Specialist provides guidance, support, and coordination in the consistent and effective application of policies, procedures, and practices of the Human Resources (HR) Department. Work closely with your manager to implement a mid/long-term strategy for elevating the employee relation function and capabilities across the organization. This position will also perform a variety of routine, complex, and technical duties in a variety of functional areas.

Essential Duties and Responsibilities

+ Follow regulatory and standards, practices and procedures, receive general instruction & supervision, & contribute to employee relations projects and initiatives.

+ Demonstrate maturity, dependability, and integrity through appropriate handling of sensitive and confidential information.

+ Liaise between employees and management; offer employee & managers relations advice on health/wellbeing policies & practices.

+ Support the end to end management of the disciplinary and investigation processes, consisting of: conducting witness interviews, collating investigation findings and producing investigation reports; supporting disciplinary chairs and employees through investigation & disciplinary procedures

+ Under supervision, conduct thorough in person investigations into employee concerns, some involving complex, high risk investigations including but not limited to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct & provide recommended actions based on findings.

+ Collaborate & follow-up on progress & completion of all corrective actions flowing from internal investigations, including the development and management of an appropriate tracking tool.

+ Serve as a consultative partner and resource to the HR Business Partner on complex employment situations such as hiring, terminations, corrective actions and accommodations.

+ Partner with HR Business Partners to oversee implementation of action plans stemming from investigation trends, compliance opportunities and employee engagement surveys in support of enhancing our overall employee engagement and value proposition.

+ Organize onboarding activities for new hires as well as be a main point of contact with new hire during pre-boarding process; ensures pre-employment and new hire process is completed prior to arrival.

+ Maintain, organize & utilize employee records through documentation & various software programs.

+ Coordinate off-boarding activities for employees leaving West, HR data & required internal teams to properly offboard the employees.

+ Assist with Learning and Development initiatives for the site and administration of the Learning Management System.

+ Fill the role as the HR Business Partner designate when needed.

Basic Qualifications

+ Bachelor's Degree preferably in human resource management, legal or related field required or 8+ years of inudstry experience.

+ Minimum 5 years Experience in a position of responsibility and minimum 5 years of HR employee relations specialized experience required.

+ Experience and knowledge of multiple HR disciplines.

Preferred Knowledge, Skills and Abilities

+ Familiarity with workplace laws, regulations, employment trends, strong understanding of labor law, collective agreements, unions and works councils.

+ Work effectively under pressure whilst not compromising professional standards.

+ Can work both independently and as part of a team.

+ Objective, approachable and able to interact effectively with all levels of employees both in person and virtually in a positive and respectful manner.

+ Strong communication both written and oral.

+ Ability to maintain confidentiality with sensitive issues and handling sensitive confidential data to meet data privacy compliance requirements.

+ Experience with cases management system to record accurate and timely case updates for management information purposes.

+ Producing high quality documentation including reports, letters, meeting notes, etc.

+ Work with minimum of supervision.

+ Ability to respond internal employee hotline and workflow concerns in partnership with the ERM and local HR leadership.

+ Self-Organization, time management and prioritization.

License and Certifications

+ Human Resources\SHRM-SCP preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

+ Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.

+ Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities

+ Position operates in a professional office environment. May stand or sit for extended periods of time.

+ This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

+ Read and interpret data, information and documents.

+ Must maintain the ability to work well with others in a variety of situations.

+ Must be able to multi-task, work under time constraints, problem solve, and prioritize.

+ Ability to make independent and sound judgments.

+ Observe and interpret situations, analyze and solve problems.

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West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.