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Production Team Leader

Requisition ID:

70461

Date:

Jul 16, 2025

Location:

Williamsport, Pennsylvania, US

Department:

Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Assists the Production Supervisor in the daily operations of the Direct Labor Department. In addition, this position requires performing all essential duties for all direct labor positions.

Essential Duties and Responsibilities

+ Take over information at shift change, using Excel to prepare shift change papers.

+ Perform basic troubleshooting, cleaning, and maintenance tasks on molding and finishing equipment as directed.

+ Utilize Intouch for production scheduling, tracking, and capturing data.

+ Prepare production shop packets and labels. Review completed shop packets for accuracy.

+ Issue non-conforming material reports when defective lining material, bags, etc. are found.

+ Basic use of SAP: checking inventory balances, locating products and materials.

+ Responsible for Central Stores activities as needed.

+ Maintain a routine presence on the production floor to monitor and support all activities.

+ Work on special projects as directed by the Production Supervisor.

+ Monitor alarm systems for the facility and facilitate emergency response activities as designated.

+ Accident response, reporting, and investigation.

+ Ensure policies, rules, regulations, and procedures are followed. Report and document incidents.

+ Edit Kronos.

+ Follow call-in instructions on off-shifts and weekends to obtain coverage for all essential production activities.

+ Contact department managers if circumstances arise that require their input.

+ Train new hires on job functions in addition to certifying on procedures.

+ Actively participate and comply with all West HSE programs and regulations.

+ Maintain a neat and orderly work environment in accordance with West 5S program.

+ Maintains methods/procedures and all supporting documentation to meet the requirements of Quality Systems ISO 13485:2016

+ Performs additional duties at the request of the direct supervisor.

Education

+ High School Diploma or equivalent required and

Work Experience

+ 5+ years production experience; with 2 year lead experience

+ Knowledge of Good Manufacturing Practices (GMP) requirements would be an advantage.

Preferred Knowledge, Skills and Abilities

+ Exhibits qualities of a leader, owning the responsibility and desiring to help the department to meet its goals.

+ Work in a manner that promotes good working relationships throughout the department.

+ Safeguard all corporate or plant confidential information.

+ Must have good verbal reasoning, numerate ability and mechanical aptitude skills.

+ Must have good communication skills, both written and oral.

+ Must have good organizational skills.

+ Must be able to work in a team environment.

+ Basic knowledge and understanding of a computer.

+ Must be willing to work in a controlled environment, which involves the wearing of a gown, cap and relevant personal protective equipment.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Heavy-Exerting up to 100lbs/45kg of force occasionally and/or up to 50lb/22kg of force frequently, and/or up to 20lbs/9kg of force constantly to move objects.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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