• Patient Benefits Representative

    Insight Global (San Antonio, TX)


    Job Description

    Insight Global is in search of a Patient Benefit Representative. The ideal candidate would educate patients on what services are covered by insurance, copays, deductible, and out of pocket costs by working with the Pre-Service Coordinators to gather patient information prior to appointments. This candidate would be able to compassionately communicate financial obligations to patients. This representative would work with patients to create payment schedules and provide resources for financial assistance for out of pocket costs. They would work with social workers, doctors, APPs, for patient care coverage. Responsible for reviewing patient account balance, refund requests and adjustments, and ensuring information is properly and accurately documented.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    HS Diploma

    Excellent customer service experience (in person and over the phone)

    3 years of pre-services coordinator experience

    2 years of patient benefits experience

     

    Good knowledge of CPT coding and HCPS coding manuals

     

    o Current Procedural Terminology and Healthcare Common Procedure System understanding Associates Degree in Finance, Business, or 4 years RCM preferred null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].