• Network Analyst

    Insight Global (Houston, TX)


    Job Description

    A client in the Houston area is looking for a Network Analyst to join their Network Operations team in a hybrid role. This person will primarily be responsible for the day to day management of firewalls and switching. The ideal candidate will monitor and manage a queue of tickets and handle all network related tickets, handle escalations, and delegate if workload is high. This candidate will support anywhere from one to eight tickets per day, with resolution time depending on the severity of the issue. Additionally, this person will manage firewall requests, validate requests, and close the request within approximately two weeks. Lastly, this person will address any and all other related network issues as they arise, such as slow wireless connections or connectivity problems.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    3-6 years of experience as a Network Analyst

     

    3+ years of experience with Palo Alto (Panorama)

     

    3+ years of experience with ServiceNow or similar ticketing system

     

    Proficiency with Cisco FMC

    Experience utilizing Splunk for log analysis null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].