• Patient Access Specialist

    Insight Global (New York, NY)


    Job Description

    Insight Global is seeking a dedicated and motivated Patient Access Registration Representative to join the top orthopedic hospital in the nation. This role involves floating between various departments, including Radiology and Physician Practices, under the supervision of a PAS manager. The main responsibilities include providing exceptional customer service to patients, updating patient information in the EPIC system, verifying patient benefits, triaging incoming calls, and scheduling/rescheduling appointments. The ideal candidate must be reliable and motivated, as they will be in a front-line position that plays a crucial role in patient care. Excellent communication and interpersonal skills are essential, and the ability to adapt to different work environments is highly valued. Comprehensive training will be provided to ensure comfort and proficiency in all areas of responsibility. This position offers the opportunity to work in a dynamic and supportive environment, gain diverse experiences by working in different hospital departments, and make a significant impact on patient care.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    2-3 years of experience working as a patient access specialist or similar role

     

    Strong customer service skills

     

    Experience with EPIC EMR

     

    Proven professional ability to be patient-facing

     

    Strong communication and interpersonal skills

     

    HS Diploma

    COVID-19 Vaccination null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].