"Alerted.org

Summary You will serve as an IT SPECIALIST (SYSANALYSIS/CUSTSPT) in the Program of Record Support Division of INFORMATION TECHNOLOGY DIVISION N6. The Secretary of Defense has ordered a department-wide hiring freeze subject to certain limited exceptions. This position is subject to the DoD hiring freeze. Offers of employment related to this vacancy announcement will not be executed until the position has an approved exemption. Responsibilities You will establish and maintain user access to NMCI Enterprise Tool (NET) functions and NET data for the NETC claimant. You will approve User Account Transfer Requests from other claimants on a routine basis. You will perform all Service transfers to new ordering UIC within and external to the NETC claimant. You will troubleshoot and document NET issues/problems before presenting to NET Helpdesk to ensure correct resolution in a timely manner You will report NET issues/problems of a more serious nature as needed to the NET Helpdesk those results in either a Change Request (CR) or Deficiency Report (DR) You will maintain a number of special reports in the Ad Hoc (NET-ADHOC) Reporting tool in NET to better represent NET data to facilitate a deeper understanding. You will prepare and provide training material to ACTR, DCTR, and PMO for new NET features or existing processes. You will represent NETC at the CAG, prioritize CR/DR documents for NET releases, support NMCI/NGEN tool development, and participate in NETWG teleconferences to address NET-related issues. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Monitoring the progress of Refresh Services to ensure asset data, specifically Service Delivery Date and Asset ID, is received in NMCI Enterprise Tool (NET) and Services achieve reconciled status; 2) Developing and providing training materials to the command for new NET features or existing processes; 3) Providing guidance and training of new or modified NET functions and processes to ensure NET users possess the necessary knowledge and skills required to effectively management NMCI Services in NET; 4) Reporting NET issues/problems of a more serious nature as needed to the NET Helpdesk resulting in either a Change Request (CR) or Deficiency Report (DR) for later consideration for a maintenance or feature release of NET; and 5) Managing the Organization Code table in NET. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR RESUME TO BE CONSIDERED FOR THE POSITION. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.