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Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Free tier customers get access to all the music ad-supported and in shuffle mode, along with a large collection of top podcasts. Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Love Music? Want to build customer-facing products that touch the lives of millions of people? Come join Amazon Music, where we are reinventing how people discover and experience music, spoken word, and culture within a community of passionate fans.

We are looking for an experienced Sr. Product Manager to lead our Free tier growth strategy globally covering all platforms (mobile, web, Alexa). You’ll work across Amazon Music research, design, product, engineering, finance, and licensing teams to define, build, and launch improvements across the customer lifecycle which will drive engagement on the tier and retention of the customer base - directly contributing to Amazon Music’s growth and profitability. In this role, you will own the product vision and roadmap, working backwards from the Free tier customer needs. You will create, define, test, and iterate on new features and functionality that drive KPIs through a robust slate of ongoing experiments, working closely with design and engineering. You will lean into customer research and engagement data to prioritize and iterate on features, working alongside business intelligence to identify insights and opportunities. You will partner with other Amazon Music teams and external organizational such as Alexa to re-think new business models or locale-based opportunities.

Key job responsibilities

* Own the roadmap and strategy to drive Free tier growth working backwards from the Free tier customer needs

* Define and execute on a strategy based on customers research and insights

* Run lots of experiments— design, testing, A/B tests and analysis

* Analyze customer research and data, work with BI to create dashboards

* Global stakeholder management and strong collaboration with locale-based teams

* Create mechanisms to drive product alignment and decision making across tech teams, marketing, and other internal stakeholders

* Lead reviews with senior level executives

Basic Qualifications

- 2+ years of end to end product delivery experience

- 5+ years of technical product or program management experience

- Bachelor's degree

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience with feature delivery and tradeoffs of a product

- Experience owning/driving roadmap strategy and definition

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Experience performing statistical analysis of data using SQL, Excel and other tools

- Experience owning feature delivery and tradeoffs of a product

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.