"Alerted.org

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

+ Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party

+ Greet outside visitors in a professional manner

+ May sign for incoming and outgoing packages; route to appropriate party

+ Use internal paging system

+ Call for car service or messenger as requested by client

+ May perform filing, typing and other administrative duties as requested by client

+ Assist various departments with mass mailings

+ May receive and route faxes

+ May schedule conference room based on client requests and order catering as needed

+ Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site

+ Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

+ High school Diploma or equivalent

+ Prior experience as a senior level receptionist or receptionist serving senior management/executive floor is required

+ Complete familiarity with and understanding of all aspects of the job and their practical applications to problems & situations ordinarily encountered

+ Strong problem-solving and communication skills

+ May provide direction to lower level support staff

+ Proficiency in computer skills required (Excel, Word, and PowerPoint)

+ Able to produce reports as requested

+ Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

+ Physical activity required including bending, reaching, prolonged periods of sitting

+ May lift and/or move up to 10 lbs

What We Offer:

+ Competitive pay & benefits!

+ Comprehensive training and development programs that prepare employees to advance from within.

+ A company focused on creating a positive work and client environment.

+ Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job LocationsUS-MI-Detroit

Posted Date3 days ago(7/14/2025 10:06 AM)

Requisition ID 2025-19955

# of Openings 1

Category (Portal Searching) Administrative/Clerical

Position Type (Portal Searching) Regular Full-Time