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PT Evening Medical Front Desk Specialist
- Robert Half Office Team (Alexandria, MN)
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Description We are looking for a detail-oriented Medical Front Desk Specialist to join our team on a contract basis in Alexandria, Minnesota. In this role, you will provide exceptional customer service and administrative support during evening shifts, ensuring smooth patient registration and office operations. This position requires someone who can work independently, handle paperwork efficiently, and contribute to the success of our healthcare team.
Responsibilities:
• Register patients promptly and accurately upon their arrival, ensuring all necessary documentation is completed.
• Provide outstanding customer service by addressing patient inquiries and guiding them through the registration process.
• Manage incoming phone calls through a multi-line switchboard, directing calls to the appropriate departments.
• Prepare and organize paperwork for the following day, including patient files and administrative tasks.
• Maintain the front desk area by keeping it organized and stocked with necessary office supplies.
• Assist with scheduling appointments and maintaining accurate records in the system.
• Handle faxing and other general office duties as needed.
• Collaborate with team members to ensure seamless operations during evening shifts.
• Complete assigned projects to support office efficiency and workflow.
• Adhere to all healthcare regulations, including potential COVID-19 protocols, with professionalism. Requirements
• At least 1 year of experience in a front desk, administrative, or customer service role.
• Proficiency in managing multi-line phone systems and scheduling tasks.
• Strong organizational skills with the ability to prepare paperwork and maintain records accurately.
• Excellent communication and interpersonal skills to interact effectively with patients and staff.
• Familiarity with medical records and healthcare processes is preferred but not required.
• Ability to adapt to training requirements and learn new systems quickly.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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