• Medical Front Desk Receptionist

    Robert Half Office Team (Los Angeles, CA)


    Description

    We are seeking a Medical Front Desk Receptionist to join a growing healthcare practice. As the first point of contact, your professionalism and attention to detail will ensure patients feel welcome while maintaining office efficiency. This is an exciting opportunity to thrive in a team-oriented environment and to make a meaningful impact on patients’ lives through your excellent front office skills.

    Key Responsibilities

    + Greet patients and visitors warmly as they arrive, ensuring a positive first impression.

    + Answer and direct phone calls in a courteous and timely manner while scheduling appointments using Electronic Medical Records (EMR) systems (Cerner, Epic, or similar platforms).

    + Verify and update patient information and insurance details with accuracy during the check-in and checkout processes.

    + Coordinate appointments, including sending reminders and monitoring any scheduling changes.

    + Process patient payments, copayments, and balances while maintaining accurate financial records.

    + Manage daily office tasks, including scanning, filing, faxing, and ensuring the front desk area remains organized and secure.

    + Communicate effectively with medical staff, including physicians and nurses, to address patient inquiries and issues.

    Requirements

    + Previous experience as a medical front desk receptionist or in healthcare administration is highly desirable.

    + Proficiency in Electronic Medical Records (EMR) systems such as Cerner, Epic, or related platforms is a strong advantage.

    + Strong organizational skills combined with the ability to multitask in a fast-paced environment.

    + Excellent interpersonal and communication skills, displaying empathy and customer-service orientation.

    + Familiarity with insurance verification and payment processing is a plus.

    + High school diploma or equivalent; additional certifications, such as Certified Medical Administrative Assistant (CMAA), are a bonus.

    TalentMatch®

    •Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

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    Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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