"Alerted.org

Position Title:Training Support Specialist

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree

Preferred Qualifications:Prior experience in event management and coordination

Familiarity with or experience in the child welfare system

Experience within a human services or social services agency

Job Description:

Summary

The Child Welfare Research and Training Project (CWRTP) within the Human Development and Family Studies (HDFS) department at Iowa State University (ISU) is seeking qualified candidates for a Training Support Specialist. CWRTP provides training administration for the Iowa Department of Health and Human Services (HHS) child protection workforce in the State of Iowa. This position is an integral part of the broader Service Training Team, which includes the ISU Service Training Team, the HHS Service Training Team, and community subject matter experts. The position serves as the primary point person for the training support delivery activities. They are part of a 3-person training support team supervised by the contract lead.

This is a term position with an end date of 6/30/2026. The possibility of renewal is contingent on funding.

Responsibilities include:

+ assigning training support hosts for courses and facilitating monthly training support delivery check-ins

+ providing both in-person and virtual training support services to ensure the successful implementation of course delivery

+ verifying training venue arrangements, training materials, and guest speakers

+ traveling to provide on-site support to facilitators and participants

+ delivering all training materials, equipment, and supplies and ensuring they are of high-quality and in working order

+ set-up and tear-down at venues

+ collecting, monitoring, and recording attendance

+ attending to participant and facilitator needs

+ providing internal evaluations of the trainings

​

The Training Support Specialist creates processes and protocols and engages in continuous quality improvement to enhance the facilitator and participant experience. This position requires the ability to travel frequently (potentially 3-5 days per week), including some occasional overnight stays. They will possess a high-level knowledge of technological equipment used for training, such as computers and various connections, cameras, speakers, projectors, and recording devices. They will be comfortable working with/on multiple platforms, software, and web-based project management systems (Smartsheet, Teams, Zoom, HHS, and ISU internal sharing systems).

Level Guidelines• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode• Works on problems and issues of somewhat limited scope• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate• May lead projects of limited scope and complexity• May provide guidance to students

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:June 30, 2026

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover Letter

Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by July 29, 2025.If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: July 17, 2025

Posting Close Date:

Job Requisition Number:R17437

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.