• Bilingual Front Desk Representative

    Aston Carter (Eugene, OR)


    Job Title: Bilingual Front Desk Representative

    Job Description

    The bilingual representative will be stationed at the front desk, engaging with customers both over the phone and in person. This role involves providing customer order support and sharing product and business information. Acting as a business representative for the distribution channel, the position is key in delivering quality customer service and order support. Additionally, the representative will process orders using Oracle and manage dealer orders and requests.

    Responsibilities

    + Answer customer questions on the phone and in person.

    + Provide customer order support and product/business information.

    + Act as a business representative for the distribution channel.

    + Process orders using Oracle.

    + Review dealer orders and system-generated acknowledgements.

    + Communicate professionally with customers regarding product and business issues.

    + Support the order fulfillment process by collaborating with sales representatives and product personnel.

    + Maintain pricing and generate sales reports.

    Essential Skills

    + Must be Bilingual in Spanish.

    + Customer service experience.

    + Proficiency in Microsoft Office, particularly Excel and Outlook.

    + Ability to multitask and handle high-stress situations.

    + Experience in inside sales and order processing.

    Additional Skills & Qualifications

    + Experience in the manufacturing industry.

    + Knowledge of invoice processing, logistics, and distribution.

    + Understanding of inventory control and cycle counts.

    + Ability to navigate and learn new software easily.

    + Attention to detail and basic math skills.

    Work Environment

    This position is located in the office adjacent to the warehouse, working closely by the front counter with a small team of 2-3 members. The work hours are Monday to Friday, 7:00 AM to 4:30 PM, with a dress code of business casual. The environment is supportive and offers growth opportunities within a national company, along with promotions and competitions to encourage sales.

    Pay and Benefits

    The pay range for this position is $19.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Eugene,OR.

     

    Application Deadline

     

    This position is anticipated to close on Jul 29, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.