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Description

This position is the first point of contact for and will be responsible for answering, responding and directing incoming calls, emails and general inquiries from customers regarding fire sprinkler services, inspections and emergency repairs. This role will provide administrative support to office leadership while performing a wide range of administrative and clerical tasks to ensure efficient day-to-day operations. This position will create inspection renewals and coordinate annual and quarterly inspections with customers and inspectors. This position will input and maintain data in building reports, online backflow portals and our mail merge to provide current information and accurate customer contacts. This position will ensure inspectors have completed inspections and prepared proper paperwork to be processed for billing.

Additional Skills & Qualifications

Ability to manage multiple tasks, prioritize, and meet deadlines Ability to manage calendars and technician routes and inspection schedules Maintain and organize digital and paper files Clear and professional verbal and written communication Comfortable interacting with customers, field crew, & inspectors. Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to learn and use industry-specific software Typing and data entry accuracy Ability to work independently and handle interruptions Meet deadlines for customer submissions, scheduling and internal support Anticipate scheduling conflicts or documentation needs Resolve minor issues without constant supervision Friendly and professional demeanor with customers and vendors Willingness to assist team members and resolve issues efficiently

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Charlotte,NC.

Application Deadline

This position is anticipated to close on Jul 30, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.