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Job Description

The Judicial Program Liaison focuses on leading initiatives supporting dually adjudicated and justice-involved youth across the Western Region of North Carolina. This role bridges health plan operations across Medicaid programs—Healthy Blue and Healthy Blue Care Together—while fostering strong partnerships with law enforcement, community organizations, and internal business units. The ideal candidate will champion accessibility, equity, and culturally sensitive healthcare outreach, manage program deliverables, mentor junior teammates, and represent the organization at in-community events.

What** ** You** **’ll** ** Do

+ Build and implement strategic, community-focused initiatives in the Western Region of NC that serve dually adjudicated and justice involved youth and advance Blue Cross NC’s brand and business objectives, member outreach, retention activities, and cultural sensitivity initiatives for health plans.

+ Strategies will include but are not limited to maximizing accessibility and quality health care for community members. Work to understand emerging issues regarding healthcare and carry out community investment.

+ Work between Blue Cross NC’s Medicaid Standard Plan, Healthy Blue, and the Children and Families Specialty Plan, Healthy Blue Care Together, to meet the needs of enrolled children, youth, families and caregivers.

+ Collaborate with other business facing divisions to achieve business objectives and curate accurate health plans.

+ Train and lead entry level community relations teammates as needed to help guide them and create a team of highly skilled professionals.

+ Manage policies and procedures, and oversee projects and program, ensuring deliverables and objects are met.

+ Build and maintain close working relationships with a vast network of local and state law enforcement leaders, community stakeholders and organizations serving justice involved youth.

+ Assist in developing community appropriate outreach and marketing materials that are representative of enrolled populations.

+ Provide education on a variety of justice involved topics to improve relationship building, marketing strategies and product offerings.

+ Attending, supporting and hosting in-community events as appropriate.

+ **This role requires the ability to travel and work non-traditional hours such as some evenings and weekends. Travel could be up to 25%, with periodic overnight. Possibility of 1-2 meetings per week away from home, within your assigned region. (Western NC)**

*MUST RESIDE IN WESTERN NC

What You Bring

+ Bachelor's degree or advanced degree (where required)

+ 5+ years of experience in related field

+ In lieu of degree, 7+ years of experience in related field

What We Like

+ Knowledge of the state and local law enforcement and judicial organizations in NC

+ Knowledge of the child welfare system, specifically in NC.

+ Experience working effectively and building relationships with law enforcement/judicial leadership, stakeholders and justice involved serving organizations (including excellent written and verbal communication skills)

+ Understanding of the dynamics of the Department of Juvenile Justice and ability to follow the policies and procedures of DJJ

+ Experience with community-based health initiatives in rural and urban communities

+ Background in community engagement, community engagement, program management, health equity and behavioral/mental health

What You’ll Get

+ The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community

+ Work-life balance, flexibility, and the autonomy to do great work

+ Medical, dental, and vision coverage along with numerous health and wellness programs

+ Parental leave and support plus adoption and surrogacy assistance

+ Career development programs and tuition reimbursement for continued education

+ 401k match including an annual company contribution

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

_*Based on annual corporate goal achievement and individual performance._

$81,068.00 - $129,708.00

Skills

Communication, Community Development, Community Education, Community Events, Community Interaction, Community Investment, Community Organization, Community Outreach, Community Relations, Cultural Awareness, Media Relations, New Program Development, Policy Management, Public Affairs, Public Relations (PR), Stakeholder Management

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at [email protected] .

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming