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Job Title: Quality Manager

Job Description

As the Quality Assurance Manager of a world-leading manufacturer of foodservice equipment known for its innovation and commitment to quality, you will be responsible for all quality-related standard operating procedures, internal and external audits in adherence with internal and regulatory standards. The function of the Quality Assurance Manager is to promote quality achievement and performance improvement throughout the organization.

Responsibilities

+ Manage the quality assurance department, directing the work of quality technicians and any other personnel, to satisfy the quality requirements for current business and future improvements.

+ Develop and execute annual quality goals and objectives that align with overall company goals and long-term strategic concerns.

+ Setup and maintain ISO 9001 certification and adhere to the quality system.

+ Educate and train employees on their impact in the quality management system, including quality matters, protocol, and procedures.

+ Actively direct the corrective actions system for customer complaints, warranties, returns, and internal processes.

+ Work with all departments to develop documentation of processes and procedures.

+ Lead the development of quality and improvement plans that will impact the overall cost of products.

+ Conduct audits, including closing out audit findings, creating audits, finding reports, and determining proper corrective and preventive actions.

+ Prepare the organization for audits and certifications.

+ Assist the management team and provide support as necessary.

+ Nurture a philosophy of a quality culture.

+ Follow and comply with all environmental, safety, and work rules and regulations.

+ Evaluate, redesign as needed, and implement organizational systems.

+ Provide quality-based direction to production staff in all facets of operations to ensure quality and, where applicable, ensure the safe, efficient, and effective operations of the facility.

+ Develop positive relationships and effective lines of communication with suppliers.

+ Manage the Supplier Quality metrics, including Non-Conformance Tracking (MRB), Supplier Corrective Action Requests (SCAR), and Corrective Action and Preventive Action.

+ Work closely with the Purchasing Group to establish and maintain a Supplier Quality Scorecard.

+ Participate in new product introduction or product change projects, assuring that all requisite quality characteristics and requirements are met.

Essential Skills

+ At least 7-10 years of relevant experience in a manufacturing-based business.

+ Specific experience and training in quality assurance and control shop inspection practices required.

+ Demonstrated experience working with contract manufacturers, suppliers, or distributors.

+ Experience in ISO 9001 Quality systems, including systems auditing.

+ Intermediate skills with Microsoft Office Word, Excel, and PowerPoint.

+ Knowledge of quality methods, tools, and instruments such as 5 Why analysis and Ishikawa Diagram.

+ Demonstrated leadership skills and communication skills with all levels of employees.

+ Extensive knowledge of Quality Management systems and planning techniques.

+ Experience in developing and implementing training for inspection, quality system, and Total Quality Management methods.

+ Functional knowledge of statistical concepts as applied to the field of Quality Control.

Additional Skills & Qualifications

+ Bachelor's degree in Quality or an Engineering Discipline, Master's preferred.

+ Strong experience in quality systems is preferred.

+ Quality experience at a foodservice equipment manufacturing company is preferred.

Work Environment

Onsite, office-based position requiring meetings and collaboration on the factory floor.

Pay and Benefits

The pay range for this position is $45.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Dallas,TX.

Application Deadline

This position is anticipated to close on Jul 30, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.