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Associate State Director, Delaware Small Business Development Center (SBDC)

Job no: 502118

College / VP Area:Research Office

Work type: Staff

Categories: Program/Project Management

Salary Structure (https://www.udel.edu/faculty-staff/human-resources/total-rewards/compensation/salary-structure/)

Pay Grade: 33E

Context of the Job:

The Office of Economic Innovation & Partnerships (OEIP) was established in July 2008 with the mission to develop and deploy the University’s knowledge-based assets for the benefit of the University, the community, the State, and the region. Today, OEIP has broadened its mission to include small business-based economic development. To accomplish this broader mission, OEIP assumed the role of the host to merge and deploy Statewide assets of the Small Business Development Center (SBDC) and APEX Accelerator Delaware. The mission also includes the integrated, functional capabilities of the University’s Technology Transfer Center and a partnership with the Delaware Technology Park (DTP) and UD’s STAR Campus. OEIP provides integrated operational and administrative support including HR, finance, and access to technical & IP capabilities.

The Delaware Small Business Development Center (SBDC) is a nationally accredited nonprofit business services organization co-funded by the SBA and the State of Delaware with a mission to provide business counseling, advising, and training to small businesses across the State. The SBDC offers business planning and financial packaging support to sustainable and scaling small businesses across all market segments, with strengths and responsibilities for technology-based small businesses – from early-stage entrepreneurs, spin outs, and startups from universities to companies attracted to the Delaware Technology Park and STAR Campus. The SBDC also offers specialized technology programs in Cybersecurity, e-Commerce and SBIR/STTR training.

The Associate State Director is responsible for the effective operation of the SBDC Statewide Network including strategic plan development and execution, program/services development and execution, preparation of funding proposals, personnel management and planning, special program oversight and external positioning of the SBDC with funders and key academic, corporate, government, and community stakeholders.

Major Responsibilities:

+ In collaboration with the State Director and Associate State Director - Finance, build and cultivate high-performing teams to deliver high-return strategic initiatives with measurable results that: 1) strengthen the SBDC’s position with key stakeholders and 2) expand sustainable funding opportunities.

+ Lead strategic planning processes, accreditation self-study, and continuous improvement efforts.

+ In collaboration with the State Director and Associate State Director – Finance, oversee program design, staffing, and outcomes for program initiatives.

+ Guide staff in the development of program goals, strategies, and management processes.

+ Oversee operational management of the Statewide Network to ensure effective and efficient processes for productivity and high-quality performing teams.

+ Foster a culture of continuous improvement and an integrated, collaborative environment across all units of OEIP.

+ Represent the SBDC in meetings with federal, State, and local elected officials, economic development agencies, University departments, and external collaborators/funders to advance the organization’s stakeholder engagement and resource development strategies.

+ Represent Delaware at ASBDC national, leadership, and special committee meetings.

+ Lead strategic communication, marketing, and outreach efforts for the unit; includes multi-channel strategies (publications, media, events, digital content, speaking opportunities, etc.).

+ Assume other duties as assigned by the State Director.

Qualifications:

+ Bachelor’s degree and seven years’ experience related to business management, or equivalent combination of education and experience. Master’s degree in business preferred.

+ Knowledge of Delaware’s small businesses and technology ecosystems, issues, and markets.

+ Demonstrated leadership skills and ability to organize team efforts to prioritize and achieve common goals.

+ Demonstrated skill in developing and implementing new strategies and procedures.

+ Demonstrated ability to facilitate and establish relationships with key stakeholders.

+ Demonstrated skills in strategic marketing and multimedia/digital communication.

+ Exceptional organizational skills.

+ Ability work on multiple projects and meet competing deadlines.

+ Effective interpersonal skills.

+ Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.

+ Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.

+ Effective written and oral communication/presentation skills.

+ Flexibility to adjust hours and location as required.

This position will remain open until filled.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action

The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close: