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Construction Quality Representative
- NVR (Delanco, NJ)
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Construction Quality Representative
Job Category Administration
Market Location NJ - Delanco Manufacturing
Location NJ - Delanco
As a Manufacturing Quality Representative, you will be responsible for providing technical expertise and research to resolve issues concerning plant products and quality services, both in the plant and in the field. You will also perform analyses, provide recommendations, and implement actions aimed at measuring and improving quality. You will collaborate with the Homebuilding customer and use your subject matter expertise of NVR’s quality program and documents to ensure the plant and Homebuilding operations adhere to the company quality standards and expectations.
This role is located in our Delanco, NJ plant.
Primary Responsibilities:
• Maintain detailed understanding of plant products, processes, blueprints, quality standards, construction methodology, and the NVR quality program and documents, to provide subject matter expertise to the plant and Homebuilding operations.
• Develop and maintain reports to measure quality and service levels, while providing analysis and action plans to improve performance. Roll data up through the broader Brand Promise scorecard and participate in meetings with other plant quality personnel.
• Systematically and proactively expand and improve the plant quality assurance program, through developing, maintaining, coordinating, and implementing systems and procedures.
• Maintain and proactively upgrade quality standards in all plant departments, as needed.
• Conduct field and internal plant audits, research issues, and communicate findings and recommendations to the Manufacturing quality team, Homebuilding, and Architectural Services (ASD).
• Resolve all questions and issues from Homebuilding Operations, while providing a high level of communication and timely resolution through identifying root cause, corrective actions, and preventive actions.
• Troubleshoot product quality issues and work closely with Homebuilding, ASD, and Field Coordinators on items identified for Product Action Requests (PARs).
• Integrate monthly or quarterly manufacturing quality topics into weekly audit activities.
• Ensure adherence to Plant Installed Window certification requirements and provide training as needed.
• Monitor and plan execution related to rollouts of audits, prototypes, new materials, and/or design changes, alongside Procurement, Architectural Services , Field Coordinators, and Manufacturing quality personnel.
• Support the training and guidance of Manufacturing Quality Coordinators and plant Quality personnel..
• Provide training to new employees and new plant start-ups, as needed.
• Coordinate and manage special projects as directed.
Qualifications:
• 5+ years experience in Construction Administration, Construction Quality Control, or directly related field.
• Bachelor’s degree preferred.
• Ability to develop relationships and engage with internal customers and communicate effectively, both written and verbal.
• Results driven with the ability to adapt to changing priorities.
• Must possess strong organizational, planning and time-management skills.
• Demonstrated ability to analyze problems, determine solutions and drive results to produce desired outcome.
• Reliability and initiative to be able to work effectively in a fast-paced, professional team environment.
• Ability to read construction blueprints
• Ability to work adjusted hours and travel to job sites on a regular basis.
• Ability to travel to other plants and locations, as needed
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Life at NVR
As the parent company of Ryan Homes, NVHomes, and Heartland Homes, NVR is a Top 5 US homebuilder that has been helping families build their happily ever after since 1948. All of our roles here at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who can share their knowledge, provide career guidance and encourage your success.
Benefits at NVR
In addition to our standard benefits, all employees have ownership in NVR through our Employee Stock Ownership Plan to actively participate in NVR’s financial returns. NVR also offers a New Home Purchase Discount when purchasing one of our homes.
View more about our exceptional culture and benefits at https://www.nvrcareers.com/
We are an Equal Opportunity Employer. Drug Testing and Background Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.
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