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At Microsoft, our mission is to empower every person and organization on the planet to achieve more. That is what inspires us, drives our work, and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees, so they can achieve more. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.

**Microsoft Business Operations (MBO)** focuses on how business partnerships lead to impactful outcomes. We achieve this through our core values: **People, Prioritization, Partnership, and Protect** .

The Global Trade Organization, within the Risk Management, Trust and Safety (RTS) group of MBO is responsible for export controls and sanctions compliance for Microsoft’s products, services, and technology. The team owns and manages trade compliance processes, ensuring compliance with all applicable laws and regulations and provides trade subject matter expertise internally and externally.

As a **Global Trade Governance, Senior Manager** , you would be responsible for facilitating governance and identifying optimization opportunities by leveraging artificial intelligence and continuous improvement techniques, driving excellence in internal controls and our trade compliance program, managing coordination with Microsoft’s internal audit staff for trade matters, as appropriate, including providing responses to general audit requests and issue resolution, and coordinating with the trade leadership on ad-hoc trade compliance governance projects, as appropriate. This role offers the opportunity to collaborate with cross-functional global teams, grow your business acumen, and develop trade expertise.

At Microsoft, we come together with a growth mindset, innovate to empower others, and collaborate to achieve our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities

+ Drive governance of the sanctions and export compliance processes.

+ Partner closely with and support the Microsoft export compliance and trade screening teams on any risks, gaps or opportunities identified through their processes.

+ Identify and escalate issues which may not be addressed by current policies or standards, and support the development and implementation of possible solutions, especially emerging regimes, and programs.

+ Ensure goal alignment across groups which may include internal teams and partners.

Operating Metrics

+ Compile, coordinate and drive the reporting of trade metrics on a monthly basis.

+ Work in partnership with the trade team to develop action plans for the improvement of key indicators and metrics.

Reporting

+ Help the team provide appropriate data-collection efforts for regulatory obligations. Manage trade-related risk analysis, setting metrics, and defining the requirements for trade solutions. Ensure data availability for government reporting. Manage and contribute to the research, development, and implementation of reporting and insights across the enterprise.

Compliance

+ Work closely with other Global Trade partners, Internal Audit, Engineering and business unit customers and partners to provide subject-matter expertise and support related to OFAC and other country sanctions programs, as well as U.S. export control laws and regulations.

+ Perform compliance reviews and investigations, identifying trade-related risks or concerns and propose remediation solutions.

+ Support the business engagement team through sanctions/OFAC/export control reviews, including transactional lookbacks, process improvements, system tuning, and segregation.

+ Regulatory reporting, management reporting, operational metrics, visibility, communication, and sharing achievements.

Process Improvement

+ Drive efficiencies for trade processes by monitoring feedback (e.g., from internal controllership), determine needed updates, institute policy changes by overseeing updates for Procedures, and provide executive communication updates. Challenge the norms; test and verify. Drive innovation across the organization to support process improvement.

+ Drive process improvements to drive efficiency and process excellence by monitoring feedback and employing continuous improvement techniques and methodologies, including leveraging AI solutions.

Other

+ Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required/Minimum Qualifications

+ Master's degree in Business Administration, Law, or related field AND 3+ years of corporate, trade, or supply chain experience OR Bachelor's degree in Business Administration, Law, or related field AND 4+ years of corporate, trade, or supply chain experience

+ OR equivalent experience.

+ 2+ years of experience with U.S. export laws and regulations, including those related to denied parties and sanctioned countries, such as OFAC and other international trade compliance frameworks.

+ 2+ years of risk management and internal control frameworks experience including understanding of the concepts of control design and operational efficiency.

Additional or Preferred Qualifications

+ Ability to work effectively across functional teams and stakeholders to drive for results and solve problems

+ Ability to effectively manage multiple projects, have attention to detail, and work effectively under deadlines

+ Ability to adapt and change with the needs of the organization and business

+ Demonstrated use of business data to identify and quantify risks and prioritize remediation and mitigation

+ Additional language skills

Import Export Trade IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 28, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .