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Human Services Quality Assurance Coordinator

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Human Services Quality Assurance Coordinator

Salary

$62,337.60 - $96,699.20 Annually

Location

Woodward - 50276 - Boone County, IA

Job Type

Full-time

Job Number

26-00129

Agency

400 Health & Human Services - State Operated Specialty Care - Woodward Resource Center

Opening Date

07/17/2025

Closing Date

7/27/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Val Kilmer, [email protected]

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) is seeking a passionate and dedicated Human Services Quality Assurance Coordinator (HSQAC) to join our team. This is a full-time position with a non-fixed, variable schedule. Are you ready to make a meaningful impact in the lives of individuals with intellectual disabilities? Join our dedicated team to providing exceptional care, support, and opportunities for growth.

What You'll Do

As an HSQAC, you'll play a vital role in ensuring our team is equipped with the knowledge and skills to deliver exceptional care and support. Your responsibilities will include:

+ Team Collaboration: In collaboration with the Superintendent, develop plans to train, encourage, and support the Management Team/Department Heads to evaluate a broad range of quality improvement/assurance projects and monitor facility-wide participation and compliance with established policies, procedures, and regulations.

+ Develop, Train, and Monitor: Work with management team/department heads in developing, implementing, tracking, and monitoring facility quality improvement initiatives to assure quality assurance compliance with regulations and standards.

+ Lead:Serve as chair of the facility Policy and Procedure Committee which reviews facility policies and procedures to ensure that they are current to within one year and are consistent with the Code of Iowa, ICF/IID guidelines, and HHS policy. Serve as chair of the facility Restraint Reduction Committee to review and analyze facility restraint data monthly, ensure compliance with policy and established standard of care, and make recommendations regarding opportunities for improvement, sharing these with supervisors.

Key Competencies

Successful candidates for this position will demonstrate the following competencies:

+ Knowledge: Understand quality assurance compliance with regulations and standards identified in reviews by the Department of Inspections, Appeals, and Licensing, Life Safety Inspections, and Iowa Medicaid Enterprise Level of Care reviews.

+ Assessment and Implementation: Read, understand, and implement detailed written and oral instructions, policies, methods, and procedures.

+ Relationship Building: Work as a part of the management team to develop and implement various procedures and practices using best practice standards.

Applicants will be required to complete a background check to be considered for this position.

About Woodward Resource Center (WRC)

At WRC, our mission is to prepare and support individuals to live in the community of their choice. We’re committed to providing quality care and support tailored to each individual’s needs and aspirations.

Benefits of Joining WRC

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.

+ Health, Dental, and Vision Coverage:Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

+ Paid Time Off:Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

+ Retirement Plans:Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

+ Flexible Spending Accounts:Take advantage of flexible spending accounts for medical and dependent care expenses.

+ Insurance Coverage:Benefit from life insurance and free long-term disability insurance for added peace of mind.

+ Employee Assistance Program:Access resources and support through our Employee Assistance Program for personal and professional challenges.

+ Employee Discount Programs:Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here (https://das.iowa.gov/media/3766/download?inline=) .

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Woodward Highlights

Woodward is a city of approximately 1,300 located in central Iowa. The High Trestle Trail begins here and boasts 25 miles of paved surface running through five towns and four counties in the heart of Iowa. The trail includes an iconic, 1/2-mile, 13-story high bridge across the Des Moines River valley, one of the largest trail bridges in the world. The Iowa Arboretum & Gardens is just a quick drive away offering more trails, scenic overlooks and other amazing natural features.

Woodward is about 30 minutes away Ames, home of Iowa State University. Des Moines, Iowa’s capitol city, is also about the same distance away and home to Wells Fargo Arena (host site of NCAA Basketball and premier concerts) and Lauridsen Skatepark, the nation’s largest skatepark. Additionally, Des Moines hosts one of the nation’s finest State Fairs and is home to professional sports teams the Iowa Cubs, Iowa Wolves, Iowa Barnstormers and Iowa Wild. Check out these 10 Reasons to Move to Iowa (https://www.onlyinyourstate.com/iowa/10-reasons-move-to-ia/) .

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov .

Minimum Qualification Requirements

Graduation from an accredited four-year college or university and experience equal to two years of fulltime work experience in quality assurance, quality improvement, or total quality management;

OR

an equivalent combination of experience and education substituting one year of the required experience for each 30 semester hours or one year of the required education to a maximum of four years.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/HumanServicesQualityAssuranceCoordinator-03035.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university? IF YES - How many years do you have of full-time work experience in quality assurance, quality improvement, or total quality management?

+ I have not graduated from an accredited four-year college or university

+ Less than two years of full-time work experience in quality assurance, quality improvement, or total quality management

+ Two years or more of full-time work experience in quality assurance, quality improvement, or total quality management

04

How many years do you have of a combination of post high school education AND/OR full-time work experience in quality assurance, quality improvement, or total quality management? 30 semester hours equals one year of experience.

+ I do not have any of the combined education and/or experience

+ Less than six years of the combined education and/or experience

+ Six years or more of the combined education and/or experience

Required Question

Employer

State of Iowa

Agency

400 Health & Human Services - State Operated Specialty Care - Woodward Resource Center

Address

1251 334th St

Woodward

Website

https://hhs.iowa.gov/specialty-care-facilities/woodward-resource-center

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