• Crew Standards Specialist

    Raising Cane's (New York, NY)


    Company Description

    At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals - it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

    Job Description

    The **Crew Standards Specialist** provides field support to the restaurant operations by ensuring compliance with Fair Workweek (FWW) regulations and other employment-related topics in select restaurants. This role supports hiring, onboarding, scheduling, payroll, progressive discipline, separation, and other compliance-related tasks.

    Your Impact and Responsibilities:

    + Monitor and report on compliance metrics, including daily task completion, breaks, premium data, and labor law postings

    + Review restaurant schedule warnings and payroll tasks to assess restaurant compliance and identify outstanding issues

    + Verify schedule publications have been published within company standards

    + Manage permanent schedule availability changes and shift pick-up requests in scheduling software (Harri)

    + Support restaurant hiring by guiding managers through the onboarding and scheduling process for new crewmembers in Harri

    + Review, troubleshoot, and resolve timekeeping errors and crewmember protests before payroll closes

    Travel Requirements:

    + Up to 25%, primarily traveling between restaurants within the assigned market

    Qualifications

    + 3+ years’ experience in HR, legal, compliance, or related field in the retail, restaurant, or hospitality industry

    + Ability to travel daily to restaurants during openings and weekly to other restaurants

    + Able to handle highly confidential information and maintain strict confidentiality

    + Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing

    + Self-driven, flexible, and highly energetic with strong written and verbal communication skills

    + Proficiency in Microsoft Excel, PowerPoint, and Word

    Preferred Qualifications

    + Experience using Harri, Workday, and applying Fair Workweek compliance requirements

    + Bachelor’s degree in related field or equivalent experience

    Starting from $81,000 - $94,000 annually plus incentive*

    + The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc.

     

    Additional Information

     

    All your information will be kept confidential according to EEO guidelines.

     

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