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Program / Contract Manager (YSCIII)

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Program / Contract Manager (YSCIII)

Salary

$77,340.00 - $100,548.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

IKA 000354 07/17/2025

Department

Colorado Department of Human Services

Division

OCYF (Office of Children, Youth & Families)

Opening Date

07/17/2025

Closing Date

7/27/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

4120 S. Julian Way Denver, CO 80236

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies.

Division of Youth Services: Central Region Office

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

Description of Job

Please Note: This position has hybrid work arrangements, employees are expected to report to the office at least 2 days a week. These arrangements are subject to change.

About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates numerous secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: https://www.colorado.gov/cdhs/dys

About this Unit:

This work unit exists to provide a continuum of services for detained youth and youth who are committed to the Department of Human Services, Division of Youth Services. The unit also serves to represent the Division with local juvenile justice partnerships, committees, statutorily mandated boards, and governmental/private entities including but not limited to: district attorneys, public defenders, county departments of human services, judicial officers, juvenile probation, local school districts and mental health centers. This unit provides oversight and fiscal support for detention services that may include screening, assessment, community supervision and treatment of pre-adjudicated youth through the Colorado Youth Detention Continuum. This unit also provides case management and juvenile parole services to youth committed to the custody of the Colorado Department of Human Services, Division of Youth Services. This includes planning and oversight for youth in residential placement, facilitation of multi-disciplinary teams, the development of transition plans and parole plans, and the active monitoring of juvenile parolees in the community. The region is charged with ensuring the safety and security of each youth, staff, and the community according to Colorado law. The Central Region Office is responsible for resource development and management to facilitate service provision and includes but is not limited to personnel, and contract programs, throughout 11 counties and five judicial districts.

About this Position:

This position manages residential contracts, funds, and resources for the Central Region Office. Key responsibilities include developing systems for record-keeping, reporting, and fiscal management, and overseeing bed management by monitoring allocations and ensuring compliance with Division of Youth Services (DYS) protocols for youth placement. The role also ensures adherence to contract requirements and relevant laws and policies. Additionally, it manages transition and aftercare services in the Central Region Office and works closely with the Office Director to implement effective bed management strategies. Responsibilities include providing expertise in placement planning, analyzing system capacity, identifying improvement opportunities, and supplying crucial information to management. This position provides day-to-day direction for client managers, including the development of bed management protocols, systems, and procedures. It also involves analyzing the needs and risks of youth, evaluating available placement services, assessing budget and policy requirements, and determining future service, funding, and contract needs based on available resources.

Summary of Job Duties:

Fiscal Management:

+ In collaboration with the DYS Finance Office, determine the procurement method needed to access resources.

+ In collaboration with the DYS Finance Office, determine the type of contract modification documents needed to extend or change contracts.

+ In collaboration with the statewide DYS Regional Contract/Bed Managers, Finance Office, and the Regional Office Associate Director, analyze fiscal and bed management data and trends to determine resource needs and implementation plans.

+ Identification and determination of billing discrepancies and providing direction and communication regarding a required resolution to ensure accuracy and reconciliation.

Contract Management:

+ Determine the contract documents to be completed. Example: Contract, Amendment, Option Letter.

+ Determine the procurement method needed.

+ Determine specific deadlines for submission of contract documents.

+ Determine changes and updates needed to the Exhibits within contracts.

+ Participate in determining personnel to take part in evaluation committees.

Bed/Resource Management:

+ Track the incoming and outgoing flow of youth and determine and authorize youth movements.

+ Provide direction and information regarding facility needs, waiting lists, and bed availability to Client Managers and Multi-Disciplinary Teams to help determine appropriate and timely placement.

+ Determine the type and specific information about the youth to be entered into tracking spreadsheets that are shared with various personnel.

+ Assist Client Managers, Supervisors, and Assessment personnel in determining if re-assessment of youth is needed and appropriate.

+ Facilitate the Statewide Bed Manager meeting.

+ Schedule and facilitate youth placement discussions.

+ Assist with scheduling transports with the sheriff’s department or DYS staff.

+ Determine the need to borrow beds for committed youth, the length of stay, and the resource needs of each youth held at detention-only youth centers.

Performance and Data Collection, Interpretation, and Management:

+ Determine information to be reported on identified youth in the Division and Department data reporting systems.

+ Determine outcome/performance measures for residential contracts.

+ Determines strategies and action plans based on statistical outcomes.

+ Collect, analyze, and report on data requests from the Department and determine the means to improve outcomes on a regional level.

+ Determine the information to be shared with regional staff.

Community Liaison:

+ Determine if client referrals to CRBs and Parole Boards are appropriate.

+ Determine the needs of clients and families at local and state agency collaborative projects and meetings.

+ Determine what Division subject matter expertise and resources might be helpful and available.

+ Determine the need for Division participation at various entities, groups and events and at what level.

+ Determine needs for resource development in various locations.

Colorado Youth Detention Continuum:

+ Reconcile and pay CYDC invoices.

+ Attend JSPC meetings and work groups.

+ Conduct monitoring of the CYDC fiscal agent to ensure compliance with the contract, DYS policy, Colorado Statutes, and fiscal rule.

+ Facilitate discussions about monitoring findings and/or contract concerns.

+ Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Experience is calculated on a full-time equivalency basis, therefore, it is important to accurately notate the hours you averaged per experience section entry. Volunteer work or related type of experience may be used to meet the qualifications, but must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement.

MINIMUM QUALIFICATIONS:

Option 1 - Experience:

+ Seven (7) years of experience working with children/youth, corrections work with detained and/or adjudicated youth, or youth counseling.

+ Please note: This experience must be clearly documented on your application and the supplemental questions must be answered.

OR

Option 2 - Experience & Education:

+ A combination of related education in behavioral science, childhood development, correctional science, corrections, counseling, counseling psychology, criminal justice, criminology, education, guidance and counseling, helping/human services, human and development, police science, psychology, public safety, rehabilitation counseling, social work, sociology or youth and adult corrections. and/or relevant experience working with children/youth, corrections work with detained and/or adjudicated youth, or youth counseling equal to seven (7) years.

Preferred Qualifications:

+ Strong understanding of Colorado’s Juvenile Justice System, CDHS policies and procedures, and statewide human services regulations.

+ Experience working with diverse populations and addressing issues of equity and inclusion.

+ Ability to establish collaborative relationships with internal and external customers, i.e., Community Providers, Courts, Pre-trial, Community Review Boards, Parole Boards, District Attorney’s Office, Probation, Public Defender's Office,

+ Detention Continuum mandates/functions, and SB 286 rules and implementation strategy.

+ Experience writing and monitoring contracts.

+ Monitoring experience of a work unit related to juvenile justice, mental health, or other behavioral programs.

Conditions of Employment:

+ Must be available by phone in case of urgent matters and emergencies to answer questions, provide input or complete necessary paperwork

+ The Diana Screen®, a sexual risk screening tool, is administered to all applicants to the Division of Youth Services (DYS) seeking positions of trust with children and teens to help ensure that ethical boundaries between children and adults are maintained. At the DYS, the safety and protection of the youth who have been entrusted to us is our #1 priority. The results of the Diana Screen will be provided to the Division of Youth Services and may be used as part of the Division's decision on whether I am selected.

+ Must be 21 years old or older.

+ Current/Valid and unrestricted US Driver’s License.

+ This position requires travel to state-wide regional offices and attending meetings at different locations. This position will require being physically present at the various locations across the state to meet training needs. This position will have access to vehicles at the Central Region Office and will need to have the ability to travel throughout the work week.

+ Must have no felony convictions and no violent history.

+ Must be able to pass a drug screen.

+ Must pass a Full Background check: CBI name check and fingerprint check; Colorado court database; Medicare fraud database; Reference checks; Professional License Verification (if applicable); PREA (Division of Youth Services Only); For those with direct contact with children: Trails check; For those with direct contact with adults at the Mental Health Institutes, Regional Centers and Veterans Community Living Centers: CAPS.

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please [email protected]

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program MotivateMe

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application?

+ Yes

+ No

02

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

03

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

04

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

05

Due to the youth population served, incumbents of this position must be at least 21 years of age. Are you 21 years of age or older?

+ Yes

+ No

06

This position may require in-state travel to downtown Denver and other areas of the state as needed. Are you willing and able to accommodate this condition of employment?

+ Yes

+ No

07

Please answer the following application questions in detail and as specific as possible, including your years of experience with each task. These responses are formally reviewed and heavily weighted in the structured application review process. Please acknowledge your understanding of this.

+ I understand my answers to the application's supplemental questions will be reviewed and assessed in the Structured Application Review process.

08

The Division of Youth Services has adopted the Sanctuary Model, which is designed to establish a trauma-informed and trauma-responsive organizational culture that benefits both the people it serves and the people and systems within the organization. Describe your understanding of a trauma-informed and trauma-responsive culture from an organizational setting and a residential setting. Include any key elements essential to creating and maintaining such a culture.

09

Please describe in detail your approach to working with vendors, customers, and stakeholders. Provide an example of how you have obtained information, cooperation, and services from vendors, customers, and stakeholders.

10

Can you describe a time when you had to develop or review a contract? What was your role in the process, what were the key considerations, and how did you ensure all parties' interests were addressed?

11

Can you describe a time when you were responsible for managing multiple tasks that involved working with spreadsheets? How did you ensure the accuracy of the data and any data you entered?

Required Question

Employer

State of Colorado

Address

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Website

https://careers.colorado.gov/

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