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Colorado Child Care Assistance Program (CCCAP) Policy & Eligibility Administration Specialist

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Colorado Child Care Assistance Program (CCCAP) Policy & Eligibility Administration Specialist

Salary

$58,872.00 - $67,704.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

QAA 06924 07.15.2025

Department

Department of Early Childhood

Opening Date

07/17/2025

Closing Date

7/31/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

710 S. Ash St., Denver, CO 80246

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion (https://www.youtube.com/watch?v=eAPo-IRsOZU&t=3s) .

We offer a generous benefits package including:

• 11 paid holidays per year plus vacation and sick leave

• Medical, dental, and vision plans

• State paid life insurance policy

• Choice of 2 retirement plans (defined benefit or defined contribution)

• Optional 401(k) and 457 plans

• State paid short-term disability coverage

• Additional optional life and disability plans

• Credit Union membership

• Training and professional development

To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .

Some positions may qualify for the Public Service Loan Forgiveness Program . For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.

The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education and well-being of all Colorado's young children, their families, and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.

Description of Job

The Colorado Child Care Assistance Program (CCCAP) is Colorado’s state-supervised, county-administered child care subsidy program primarily

funded by the Federal Child Care Development Fund (CCDF) through the Child Care Development Block Grant (CCDBG). This unit is dedicated

to building a childcare subsidy program that is child-focused, family-friendly, and fair to providers by providing financial assistance for low-income

families who are working, searching for employment, pursuing training or higher education, or are enrolled in the Colorado Works Program and

need child care services to support their efforts toward self-sufficiency. In addition, the CCCAP Unit maintains strong relationships with county

and external partners to work towards increasing the accessibility of quality care to children and families across the State.

What you’ll be doing:

The purpose of this position is to support the work of the Colorado Child Care Assistance Program (CCCAP). In addition, this position

performs a range of program activities, which include supporting program implementation, interpreting rules and regulations, providing

technical support to counties, and providing training, in support of the CCCAP Division, within the Office of Program Delivery.

The position reports directly to the CCCAP Policy and Eligibility Administration Supervisor in the capacity of CCCAP Specialist.

Major Job Duties include, but are not limited to:

+ County Support

+ Supports the process of providing technical assistance to county departments on the administration of CCCAP. Responds to telephone, email, system support tickets, and general correspondence and provide analytical and technical assistance to county staff regarding the implementation of the CCCAP.

+ Interpret CCCAP rules, regulations, and policy manuals for the purpose of deciding the appropriate resolution of problems and behaviors requiring correction.

+ Provides technical assistance and training to county staff on CCCAP components.

+ This position interprets program rules and regulations to advise County Departments of Human Services on the administration of the CCCAP program.

+ This position assists in conducting regular scans of local practice and provide technical assistance to County Departments of Human Services.

+ This position assists in reviewing county practices and policies.

+ This position identifies technical assistance needs to ensure compliance with statewide strategies.

+ Special Project Support

+ Supports projects which may include new initiatives, information technology projects, important goals, or collaborations with counties and families that support the alignment and coordination of CCCAP policy, and infrastructure.

+ This position supports the design and implementation of changes in the Child Care Automated Tracking System (CHATS).

+ Develops strong working relationships with vendors and internal and external stakeholders whose participation and expertise are necessary to successfully plan and execute the objectives of the project.

+ Identifies problems and suggests possible solutions to any challenges that impede the project’s success.

+ This position supports the coordination , planning, implementation, and operations of special projects.

+ Supports the development program communications for stakeholders

+ Supports the development of CCCAP training and resource materials

+ Participation and engagement in meetings related to special projects

+ Client Support

+ Provides support to clients regarding CCCAP eligibility rules and regulations, communicating with counties and navigating technical system issues.

+ Respond to incoming client complaints.

+ Respond to client emails and phone inquiries.

+ Communicate with clients via State systems and email.

+ Provide technical support and resources to clients.

+ Coordinate with the division training and instructional design team to develop training in response to recurring technical assistance needs regarding CCCAP clients.

+ Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

(H1T3XX)

SOCIAL SERVICES SPECIALIST III (https://dhr.colorado.gov/class-description-and-minimum-qualifications-for-h1t-social-services-specialist)

Minimum Qualifications

Experience Only:

Six (6) years of relevant experience in a field related to Human Services, Early Childhood Education. Th is experience must include: At least two (2) years of professional expertise in human or social services or early childhood programs.

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to Human Services, Early Childhood Education. Must include: At least two (2) years of professional expertise in human or social services or early childhood programs , equal to six (6) years.

Please note: The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition,part-time work will be prorated.

Substitutions: Additional related experience may substitute for the education on a year-for-year basis. Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis.

Preferred Qualifications:

+ Colorado State experience relevant to this position

+ Experience working with the Colorado Child Care Assistance Program (CCCAP)

+ Experience/Familiarity with CCCAP rules and regulations

+ Knowledge of CHATS and/or ATS systems

Highly Desired:

+ Experience working with the Colorado Child Care Assistance Program (CCCAP) OR another benefit assistance program

+ Experience in Early Childhood

Conditions of Employment:

+ A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, convictions of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDEC with an official disposition of any charges.

DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( [email protected] ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://careers.colorado.gov/how-to-apply) (PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Complete Applications must include the following documents:

+ A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)

+ A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)

+ A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.

+ If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.

+ If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Transfer, Non-Disciplinary Demotion or Reinstatement

If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.

ADAAA Accommodations:

CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Specialist Jenny Nguyen at [email protected]

Technical Assistance:

If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).

The Department does not offer sponsored visas for employment purposes.

HOW TO APPLY: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

IF NOT APPLYING ON-LINE, SUBMIT APPLICATION TO:

Online applications are strongly preferred. If you are unable to submit an online application, please reach out to the contact listed. Please note, all applications must be received by the closing date listed on the job posting.

DEPARTMENT CONTACT INFORMATION:

[email protected]

METHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

All positions at the Department require that potential employees undergo a thorough background check. As a condition of employment, you are required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?

+ Yes

+ No

02

If you are a former State of Colorado employee, please provide your EID (employee identification number will start with 99....), if not applicable type N/A.

03

Former State employees who were disciplinary terminated or resigned in lieu of termination must disclose the information on the application. If you are a former state employee who was disciplinary terminated or resigned in lieu of termination, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

04

If you are a current or previous state employee, please provide the following information for each state job worked: department, job title, dates worked. This will allow us to determine transfer, demotion, promotional, or reinstatement status. (This information will be verified.)

05

Are you willing to accept an offer within the posted salary range?

+ Yes

+ No

06

This position has been designated as hybrid. The Hiring Manager will discuss the expectations and details of the schedule with you during the interview process. A hybrid position can work a portion of the time from home and a portion of the time in the state workplace location. A workspace is provided for the employee when they come into the office, which could include a cubicle, office, or hoteling station. When required to come into the assigned state workplace, the employee is required to bear the expense of commuting. Do you understand this expectation and are you willing to meet this requirement? [Please write "YES" in the space below in order to continue in the selection process.]

07

Describe your qualifications for this position and why you are interested in this role.

08

Describe your experience working with CCCAP or other public assistance programs.

09

Describe a time when you had to work collaboratively with another team or individual, including any challenges you faced and the outcomes of your efforts.

Required Question

Employer

State of Colorado

Address

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the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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