• Premium Level Attendant

    ASM Global (Sioux Falls, SD)


    ASM Global, the leader in privately managed public assembly facilities, has openings for part-time premium level attendants.

     

    Summary – At the Denny Sanford PREMIER Center, the Premium Level Attendant provides excellent customer service, maintains organization and cleanliness of suites and club level seats, and assists guests with their needs.

    MAJOR RESPONSIBILITIES:

    + Pre-event suite set up, assuring suites are clean and overall ambiance is pleasing.

    + Guest relations activities that include greeting and directing guests.

    + Verify all guest tickets, assuring the exclusiveness of the premium level seating.

    + Ensure there is an effective and efficient response to patron issues & needs.

    + Represent the company in a polite, friendly, and professional manner using excellent customer service skills.

    + Direct customer service complaints and inquiries to proper manager/supervisor.

    + Abide by facility rules, regulations, policies, and procedures.

    + Will be required to have availability to work events on an ongoing basis including nights, weekends, and some holidays.

    + Maintains the proper image and generates positive public relations with patrons and staff.

    + Performs other duties as assigned by the Premium Seating Coordinator.

     

    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

     

    Skills and Abilities

     

    + Ability to listen and follow instructions.

    + Good communications skills. Listens and gets clarification; Responds well to questions.

    + Good problem-solving skills.

    + Ability to work independently, exercising judgment and initiative, and as a member of the team.

    + Excellent customer service skills and a sense of public relations.

    Other Qualifications

    + Ability to work flexible hours including evening, weekends, and holidays, as needed.

    + Must be able to speak, read, and write English.

    + Must have a professional attitude and appearance.

     

    Physical Demands

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is regularly required to stand for 6-10 hours at a time and climb stairs. Must be 18 years of age and able to pass an acceptable background check.

     

    Kayla Rehfeldt

     

    Human Resources ManagerDenny Sanford PREMIER Center

     

    1201 N. West Ave.

     

    Sioux Falls, SD

     

    Applicants that need reasonable accommodation to complete the application process may contact

     

    605-367-7288.

     

    SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.