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About Thompsons Auto Group

At Thompsons Auto Group, our mission is to be the best in every area of our business by delivering exceptional customer experiences, creating a workplace that our employees love, and supporting our community. As part of ONE Thompsons Family, we embody Integrity, Servant’s Attitude, Accountability, Continuous Improvement, Teamwork, and Fun in everything we do.

Position Summary

The Vehicle Detailer is responsible for the thorough cleaning, polishing, and presentation of both new and used vehicles. This position plays a critical role in maintaining high standards for vehicle appearance and supporting a positive customer experience by ensuring vehicles are showroom-ready, properly reconditioned, and meticulously prepared for customer delivery.

Core Responsibilities

+ Detail both new and used vehicles, ensuring showroom-quality presentation at all times.

+ Remove transportation protection film (TPF) and clean new vehicles upon arrival.

+ Inspect new vehicle arrivals and report any transportation damage to the appropriate manager.

+ Complete vehicle delivery washes or touch-ups for sold units, ensuring they meet customer expectations.

+ Fuel vehicles as needed for display, test drives, and customer delivery.

+ Wash, wax, and polish exteriors by hand or with polishing/buffing tools.

+ Vacuum, shampoo, and deep clean vehicle interiors including carpets, seats, and hard surfaces.

+ Apply protective treatments to fabric, leather, paint, and glass.

+ Clean and dress tires, wheels, and exterior trim.

+ Conduct light scratch removal, buffing, and polishing to restore finish quality.

+ Perform final quality control inspections to confirm all standards are met.

+ Report any damages or reconditioning needs discovered during the detailing process.

+ Maintain cleanliness of the detail bay and keep detailing supplies stocked.

+ Assist with lot organization, photo prep, and staging when requested.

+ Comply with all safety procedures and guidelines when using chemicals or equipment.

Skills & Competencies

+ Detail-Oriented: Strong eye for cleanliness, polish, and presentation.

+ Time Management: Ability to complete multiple vehicles per day while maintaining quality.

+ Technical Skills: Skilled with polishers, buffers, vacuums, and detailing chemicals.

+ Team Collaboration: Work closely with reconditioning, sales, and service teams.

+ Communication: Clearly report any vehicle concerns or transport damage.

+ Physical Endurance: Capable of working in a physically active role, both indoors and outdoors.

Physical Requirements

+ Mobility: Frequent bending, kneeling, reaching, and standing.

+ Lifting: Regularly lift up to 50 lbs.

+ Environment: Work in varying conditions including indoor bays and outdoor lots.

+ Manual Dexterity: Operate detailing tools and materials effectively and safely.

Expectations & Performance Standards

+ Integrity: Maintain high standards and trust in handling vehicles and supplies.

+ Accountability: Ensure each vehicle is completed to dealership standards.

+ Servant’s Attitude: Support sales and service departments with timely, quality detailing.

+ Continuous Improvement: Open to training, feedback, and learning new techniques.

+ Teamwork: Collaborate with fellow team members to meet deadlines and goals.

+ Fun: Contribute to a positive team atmosphere with enthusiasm and pride in your work.

Education & Experience

+ Experience: Prior detailing experience preferred, but not required—training provided.

+ License: Valid driver’s license and clean driving record required.

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