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At Houston Methodist, the Supply Chain Applications Specialist position is responsible for tactical support for material management specific software packages and/or databases. This position's support includes serving as the primary point of contact for database functions such as data entry, data maintenance and maintenance with information technology (IT) and vendors. Systems the Supply Chain Applications Specialist position supports include the enterprise resource planning (ERP) system, inventory management systems, contract and procurement system.

PEOPLE ESSENTIAL FUNCTIONS

+ Communicates in an active, positive, effective manner with all team members, staff throughout the organization and vendors

+ Contributes to teamwork by consistently offering assistance and responding in a positive, timely manner to requests for assistance

+ Liaises with IT and business stakeholders to support and maintain Supply Chain systems as appropriate

SERVICE ESSENTIAL FUNCTIONS

+ Serves as the primary point of contact for database functions such as data entry, data maintenance (i.e. batch upgrades), coordinates software updates and maintenance with IT or software vendor

+ Creates reports as requested or works with IT/software vendor(s) to create requested reports

+ Supports upgrade implementations and upgrades including testing and audit processes. Makes changes and corrections as needed and communicates to stakeholders

QUALITY/SAFETY ESSENTIAL FUNCTIONS

+ Identifies technical problems or program enhancements and coordinates with IT or software vendor

+ Tests software upgrades and communicates upgrades to users

+ Contributes to development of effective business decisions through clear, concise communication and reporting using data to support conclusions

+ Provides input and recommendations, process improvements and customer service approaches

FINANCE ESSENTIAL FUNCTIONS

+ Seeks out opportunities to increase efficiency and productivity for self and department

+ Supports team goals and metrics through efficient, timely issue resolution of assignments

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

+ Anticipates client needs and communicates to department leadership for solution development

+ Generates innovative solutions in partnership with customers, vendors and department

+ Proactively manages own professional development. Completes My Development Plan (MDP)

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

+ Bachelor's degree business, information technology or related field. In lieu of Bachelor's degree, an additional four years' experience in addition to the minimum experience required below

WORK EXPERIENCE

+ One year of experience in software and database support preferably in a materials management database

LICENSES AND CERTIFICATIONS - REQUIRED

+ N/A

KNOWLEDGE, SKILLS, AND ABILITIES

+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

+ Knowledge of a variety of technologies including Microsoft applications

+ Ability to adapt to changing priorities in a fast-paced environment

+ Strong listening, communications and interpersonal skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

+ Uniform No

+ Scrubs No

+ Business professional Yes

+ Other (department approved) No

ON-CALL*

_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._

+ On Call* No

TRAVEL**

_**Travel specifications may vary by department**_

+ May require travel within the Houston Metropolitan area No

+ May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

Houston Methodist is an Equal Opportunity Employer.