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Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

The Sr. People Partner will play a pivotal role in aligning business objectives with people strategies, offering expert counsel on workforce planning, organizational development, performance management, and change leadership. This individual will partner closely with leaders and employees to foster a high-performance, inclusive culture that enables strong employee engagement and business growth.

Travel Expectations: The candidate may be required to travel to other Tripleseat locations.

Core Responsibilities

Strategic Partnership

+ Partner with business leaders to define and execute HR strategies that support the achievement of organizational goals.

+ Act as a consultant and coach to executives and people managers on talent planning, organizational design, employee development, and leadership effectiveness.

+ Lead workforce planning initiatives in alignment with company growth and operational goals.

+ Support a remote-first workforce with scalable HR strategies tailored to global and regional needs.

Talent & Performance Management

+ Partner with the VP of Learning and Talent Management to drive talent reviews, succession planning, and leadership development strategies.

+ Support the development and implementation of performance management processes that foster accountability and continuous feedback.

+ Provide guidance on career pathing, development plans, and employee movement.

+ Develop and implement comprehensive career and succession planning programs to support employee growth, engagement, and retention.

+ Collaborate with managers and employees to identify career goals

Employee Relations & Engagement

+ Partner with managers and Legal/HR leadership to manage complex employee relations issues, investigations, and conflict resolution.

+ Champion a positive employee experience through employee engagement initiatives and proactive feedback mechanisms.

Global Employment & Compliance Operations

+ Serve as the primary liaison for our Employer of Record (EOR) partnerships, ensuring seamless coordination across international employment, immigration compliance, and benefits administration.

+ Oversee the day-to-day management of EOR processes, working closely with cross-functional teams to support global talent, maintain accurate records, and ensure adherence to local labor laws and internal policies.

+ Act as a strategic advisor on immigration matters and partner with vendors to deliver a consistent and compliant employee experience.

Change Management & Organizational Effectiveness

+ Lead or support organizational change efforts including restructures, culture initiatives, and team effectiveness strategies.

+ Provide expertise in change leadership practices and employee communications.

+ Partner with Total Rewards to align compensation, promotions, and benefits with business needs, hiring, and retention.

Data & Compliance

+ Use data and analytics to influence decisions, identify trends, and measure the effectiveness of HR initiatives.

+ Ensure compliance with employment laws and internal policies.

+ Maintain confidentiality and professionalism in handling sensitive employee and business information.

Knowledge, Skills, and Abilities Required

+ Minimum 5 years of progressive HR experience, with at least 3 years in a strategic HR Business Partner role supporting senior leadership.

+ In-depth knowledge of HR principles, practices, and employment law (U.S. and international), with hands-on experience across key HR disciplines including:

+ Organizational design and development

+ Talent and performance management

+ Compensation and total rewards

+ Employee relations

+ Diversity, equity, and inclusion (DEI)

+ Culture and engagement

+ Demonstrated success in diagnosing organizational challenges, driving change, and implementing people strategies that align with business goals.

+ Proven ability to coach and influence leaders at all levels; skilled in building credibility and trust with executive stakeholders.

+ Experience designing and executing HR programs across core functions such as onboarding, performance management, employee development, and employee engagement.

+ Excellent written and verbal communication skills with strong attention to detail and a collaborative, team-first approach.

+ Bachelor’s degree

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

+ Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

+ Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

+ 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

+ Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

+ Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

+ Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.

At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team We are proud to be an equal-opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Tripleseat empowers all team members to realize their full potential. Everyone Valued – Everyone Included.