• Member Services Coordinator

    Dairy Farmers of America (Grapevine, TX)


    Job Description

    General Purpose:

    Provide support for Southwest Area field staff in their delivery of services to members and analytical support for the Grapevine management as may be required.

    Job Duties and Responsibilities:

    + Manage the day-to-day and monthly calculation of the Area’s quality premium program

    + Develop and deliver information tools to field representatives and reports for Grapevine staff as requested

    + Serve as the coordinator of the Southwest Area’s Young Cooperator Program

    + Oversee the sample courier system

    + Produce some material for the monthly Southwest Area Newsletter

    + Prepare weekly membership report

    + Maintain and distribute the Member Handbook as needed

    + Serve as backup for Field representatives

    + Calculate on the miles to market for all new members

    + Office administration – procure and maintain supplies for the Grapevine office and Fall District Member Meetings

    + The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

    Requirements

    Education and Experience:

    + Undergraduate degree in agriculture, agri-business or similar field

    + Leadership attributes or team lead experience

    + Certification and/or License – Driver’s license and state health department sampler’s license

    Knowledge, Skills and Abilities:

    + Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences

    + Proficient skill with Microsoft Office Suite, specifically (Excel, Word, PowerPoint)

    + Ability to gain knowledge and proficiency in job specific software in a timely manner, specifically (SAP, Power BI, Salesforce)

    + Strong desire to help dairy farmers

    + Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)

    + Able to work in collaboration effectively and foster good teamwork

    + Able to obtain any certifications/licenses required by the state regulatory agencies

    + Able to demonstrate leadership qualities as a self-starter

    + Able to drive extended miles in a day (up to 500 miles/day on occasion)

    + Must be able to read, write and speak English

     

    An Equal Opportunity Employer including Disabled/Veterans