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Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Join an organization of more than 50,000 teammates united by one mission: to improve the health and well-being of the unique communities we serve. As a Communications Specialist II embedded within our Community Health & Engagement (CH&E) team, you’ll play a critical role in sharing how UNC Health extends care beyond hospital walls — improving health literacy, expanding access to care and strengthening relationships across North Carolina, especially in rural and underserved communities. Position Summary: This role will create and implement communications that tell the story of UNC Health’s commitment to community. You’ll elevate stories of impact, partnership and transformation. As a member of the Internal Communications team, you’ll collaborate with teammates in communications, brand and engagement, marketing and other disciplines to ensure alignment across UNC Health's systemwide messaging, helping teammates understand and celebrate the value of our community health efforts.

Responsibilities:

Plan and Coordinate Strategic Communication: Drive strategic communication by developing and executing communication plans that provide a structured framework for promoting community health-oriented programs, initiatives and strategies. Develop goals, evaluation metrics and specific strategies for measuring effectiveness and impact of communication.

Manage Internal Communication: Create internal promotional and communications materials that increase awareness and build understanding of how strategic initiatives are serving communities and demonstrate the need and value of these efforts for improving health outcomes. Create messaging for leadership to share across the system, departments and other entities, including talking points, briefings/newsletters, scripts and presentations that can be tailored to different audiences.

System Collaboration: Build and maintain partnerships with UNC Health and UNC School of Medicine partners to coordinate communication and create unified messaging. Create cohesive system-based messages while acknowledging regional perspectives.

Content Development and Copy Editor: Coordinate engaging, visually appealing and culturally relevant content in collaboration with the content team for communications messaging. Ensure content and stylistic adherence with UNC Health branding guidelines, application of health literacy and plain messaging standards. Provide editing support for content submissions drafted by teammates and department leaders to ensure professional quality.

Create Promotional and Marketing Resources:Coordinate promotional resources (flyers, brochures, videos, etc.) with communications and marketing team members that can be used for communicating community events, mobile health services and community-based partnership opportunities.

Storytelling: Coordinate with communications and marketing team members to leverage multiple media platforms (social media, press releases, videos, presentations) to amplify voices of teammates, patients and community members, publicize success stories and highlight real world examples of how UNC Health programs impact the health and well-being of people across various communities and their alignment.

Other Information

Other information:

Education Requirements:

+ Bachelor's degree in Journalism, English, Public Relations, Marketing or related field.

Licensure/Certification Requirements:

+ No licensure or certification required.

Professional Experience Requirements:

+ Three (3) year of experience in communications, public relations, marketing or related field.

Knowledge/Skills/and Abilities Requirements:

+ Excellent writing and storytelling abilities

+ Ability to build relationships with various populations and tailor messages to specific communities

+ Comfortable collaborating across teams and guiding communication strategies

+ Basic understanding of design, photography and video concepts

+ Strong organizational and customer service skills

+ Availability: Occasional evenings and weekends to capture images/stories at events

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Community Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $26.59 - $38.23 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.