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  • Senior Director, Executive Experiences - North…

    Celonis (New York, NY)



    Apply Now

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

    The Team:

    The North America marketing team fuels customer success and market growth by building and increasing brand awareness, accelerating pipeline -- both independently and with our partners -- and cultivating a customer community of change makers. We amplify success stories through targeted campaigns and customer advocacy, driving engagement across industries, personas, and the entire customer journey —from prospecting to renewals.

     

    This dynamic team, led by the VP of North America Marketing, includes Field Marketing, Partner Marketing, Customer Advocacy, and Executive Experiences. As part of the GTM marketing organization, we thrive on cross-functional collaboration - working as one team, solving complex challenges, bringing innovative ideas to life, and creating customer value.

     

    At Celonis, we empower our people to do their best work, embrace a growth mindset, and build meaningful careers in a fast-paced, transformative environment.

    The Role:

    Executive experiences create impactful peaks in our customers' journeys, ultimately translating to long-term, sustainable value for all stakeholders. As **Senior Director, Executive Experiences** , reporting to the VP of North America Marketing, you will be responsible for setting the strategic direction for all NA executive engagements, with an initial emphasis on leading the expansion and evolution of our Executive Briefing Center (EBC) program in our New York City HQ and throughout the region. The Celonis EBC is the next-generation hub for executive engagements at Celonis, delivering exclusive and extraordinary experiences around our Celonis platform to a C-suite profile audience. The goal of the Executive Briefing is to create impactful peaks in the journey with our customers, eventually translating to long-term, sustainable value for all stakeholders. This role will drive measurable impact through pipeline acceleration and enhanced customer retention.

    The work you’ll do:

    + **Strategic Program Leadership & Growth:** Define and execute the North America Executive Experiences strategy, inclusive of the NYC Executive Briefing Center(EBC) and other key executive touchpoints and initiatives

    + **Cross-Functional Executive Alignment:** Lead collaboration with North America executive GTM leadership, marketing, product, and other internal stakeholders to develop and implement executive engagement marketing plans that align with the North America business objectives

    + **Executive Journey Design & Optimization:** Oversee the end-to-end design, development, and continuous optimization of executive experiences, including our EBC, to ensure every interaction delivers value and positions Celonis as a strategic partner to their business.

    + **EBC Program Management:** Enable and collaborate with Sales teams to build a pipeline of Executive Briefing Center visits in the NYC office and coordinate the overall agenda and logistics for the EBCs to drive successful meeting execution

    + **Executive Content Curation:** Collaborate with Account Teams to obtain knowledge on the audience profile, their history with Celonis, and with product marketing on technology and industry-specific trends to develop executive-ready content and narratives that can be used in EBCs and our executive experiences

    + **Performance Measurement & Strategic Reporting:** Establish and track key performance indicators (KPIs) for all North America executive experiences, providing regular strategic reports to senior leadership on program effectiveness, ROI, and areas for improvement.

    + **Global Collaboration & Best Practices:** Act as the North America lead for executive experiences, collaborating closely with the global Executive Briefing Center team, global executive experience counterparts, and other regional leaders to share best practices, influence global strategy, and ensure consistency where appropriate.

    The qualifications you need:

    + Extensive experience in designing, executing, and managing high-impact executive engagement programs in the enterprise software space

    + Proven success in leading and driving demand for executive briefing centers (EBCs) or similar executive programs

    + Proven track record of managing and developing high-performing teams with a collaborative, inclusive, and results-driven leadership style

    + Strong ability to translate high-level strategies into operational plans and execute them effectively across teams.

    + Proven track record of effectively working with executive customers and internal executive stakeholders across marketing, sales, and product to build consensus and drive strategic executive initiatives

    + Exceptional executive presence and proven ability to engage, communicate, and build rapport with C-level executives from Fortune 500 companies

    + Strategic and analytical thinker who can see beyond the day-to-day activities to help reach executive engagement goals and gather data and metrics to improve outcomes

    + Highly organized, outcomes-oriented, efficient, and expedient under ambitious timelines

    + Demonstrated record of operational accomplishment and exceeding KPIs

    + Self-motivated, strong attention to detail and process, and able to work independently and proactively

    + Excellent analytical, problem-solving, and project management skills

    + Excellent presentation skills and confidence in communicating with internal senior stakeholders and customers

    + Fluent in English

     

    Visa sponsorship is not offered for this role.

     

    The base salary range below is for the role in the specified location, based on a Full Time Schedule.

     

    Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

     

    The base salary range below is for the role in New York, based on a Full Time Schedule.

     

    $150,000—$200,000 USD

    What Celonis Can Offer You:

    + **Pioneer Innovation:** Work with the leading, award-winning process mining technology, shaping the future of business.

    + **Accelerate Your Growth:** Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.

    + **Receive Exceptional Benefits:** Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more (https://careers.celonis.com/life-at-celonis/benefits) . Interns and working students explore your benefits here (https://careers.celonis.com/early-careers) .

    + **Prioritize Your Well-being:** Access to resources such as gym subsidies, counseling, and well-being programs.

    + **Connect and Belong:** Find community and support through dedicated inclusion and belonging programs.

    + **Make Meaningful Impact:** Be part of a company driven by strong values (https://careers.celonis.com/life-at-celonis/values) that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.

    + **Collaborate Globally:** Join a dynamic, international team of talented individuals.

    + **Empowered Environment:** Contribute your ideas in an open culture with autonomous teams.

    About Us:

    Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

     

    Get familiar with the Celonis Process Intelligence Platform by watching this video (https://academy.celonis.com/learn/video/discover-the-ems) .

    Celonis Inclusion Statement:

    At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

    Your Privacy:

    Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices (https://www.celonis.com/careers/candidate-notices)

     

    By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process (https://www.celonis.com/careers/privacy-notice/) .

     

    Please be aware of common job offer scams, impersonators and frauds. Learn more here (https://www.celonis.com/careers/fraud-alert/) .

     


    Apply Now



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