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Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Nelnet’s Corporate Communications department is seeking a detail-oriented and creative Corporate Communications Specialist to join our fast-paced internal communications team. Ideal candidates will have prior corporate communications experience and a strong mix of technical and creative writing and editing skills. This role involves creating, managing, and optimizing internal content as well as overseeing internal delivery channels.

Success in this position requires a strategic mindset, a passion for clear and engaging communication, and experience in content creation, internal communications, and basic web design. You’ll manage recurring communications, contribute to broader content strategy, build and maintain SharePoint sites and pages, and help develop strategic communication plans and materials. Collaboration across teams is key to ensuring communications are effective, accessible, and aligned with company goals.

This position is based in downtown Lincoln, NE, at Nelnet’s newly renovated headquarters, and requires in-office work with some remote flexibility. This position reports to the Director of Corporate Communications and includes some mentorship responsibilities for a part-time communications intern.

Newsletter and Content Management

• Compile, edit, and distribute weekly and monthly internal eNewsletters.

• Coordinate content submissions and maintain editorial calendars.

• Apply a strategic and technical writing lens to ensure clarity, tone, and consistency.

Writing and Editing

• Review and edit content requests; draft and edit internal communications that support business goals and associate engagement.

- Leverage artificial intelligence tools like Microsoft Copilot to optimize copywriting and editing efficiencies and content strategies.

• Translate complex topics into clear, concise, engaging content tailored to internal audiences.

• Ensure all communications align with brand voice and editorial standards.

Channel Oversight

• Manage internal communications platforms including email, Microsoft 365 tools such as Teams and SharePoint, and digital signage.

• Monitor and manage incoming messages in the Corporate Communications team inbox, ensuring timely, accurate, and professional responses to inquiries and requests.

• Collaborate with IT and other business areas to optimize communication tools.

• Monitor engagement and recommend improvements to channel effectiveness.

Strategic Communications

• Support the development and execution of department and organization-wide content strategy.

• Partner with stakeholders across business areas to support internal initiatives and campaigns.

• Assist with change management communications and special projects as needed.

Project and Process Management

• Maintain dashboards, editorial calendars, and project tracking tools and use analytics, feedback, and best practices to continuously improve performance and reach.

• Ensure timely delivery of communications in a fast-paced environment with frequent quick-turn requests.

• Balance routine responsibilities with strategic contributions.

Intern Oversight

• Provide day-to-day guidance and mentorship to a part-time communications intern.

• Support intern development through regular feedback and coaching.

**Pay Range for this role is $55,000 to $60,000.

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.

• 3–5 years of professional experience in a corporate, agency, or public-sector communications role.

• Exceptional storytelling, writing, editing, and proofreading skills.

• Experience managing internal communications channels and digital platforms.

• Strong project management and organizational skills with the ability to manage multiple projects simultaneously and deliver high-quality work on time.

• Self-motivated with the ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

• Emotionally intelligent communicator with the ability to anticipate how messaging will be received and adapt it accordingly, remaining aligned with the goal or intent of the message.

• Comfortable with routine, recurring responsibilities while also contributing to strategic initiatives.

• Knowledge and experience using the Microsoft 365 suite of applications, especially SharePoint, Outlook, Copilot and Teams.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected] .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)