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The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary.

This role is responsible for executing the Enterprise Data Organization business strategy, provide support for strategic initiatives, managing common capabilities, and driving cross-business initiatives to achieve simplification, increased productivity, and efficiency. May manage ad hoc projects as requested.

Responsibilities:

+ Support Stakeholders and Vendors to coordinate and facilitate Third Party Risk Management activities.

+ Ensure vendor’s compliance to required policies and regulations (e.g., Third Party Management Policy, Information Security, Continuity of business)

+ Assist with/review results of additional vendor monitoring activities (Adverse results)

+ Manage Third Party contracts (e.g. Statements of Work) ensure contracts are properly executed and uploaded in the Vendor Contract Management System (GEP) working with Business if re-negotiations are required..

+ Support Third-Party Risk Management reporting activities as required and participate in continuous improvement activities.

+ Interface with all third-party stakeholders Third Party Officers (TPOs), Business Activity Owners (BAOs), TP-RAP Support, Supplier Oversight, Third Party Management Team (TPM) and Sector and Regional Third-Party Risk teams and other Citi business stakeholders on a regular basis.

Qualifications:

+ 6+ years of experience in a financial services role

+ Communications or marketing experience preferred

+ Demonstrated working knowledge of financial services industry

+ Consistently demonstrates clear and concise written and verbal communication skills

+ Maintain the operating rhythm with the leadership team focusing on key priorities, routines and deliverables

+ Serve as communications lead on strategy development and execution for internal business messaging

+ Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives

+ Assist leadership/Business Execution Lead in promoting and executing communications program

+ Develop financial projections based on risks and opportunities

+ Drive productivity/ cost savings initiatives in partnership with the senior management team

+ Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications

+ Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients

Education:

+ Bachelor’s Degree/University degree or equivalent experience

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 25, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.