• Clinic Office Assistant

    Catholic Health Initiatives (Dickinson, ND)


    Responsibilities

    Under general supervision, performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic's billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements.

     

    + Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.

    + Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.

    + Perform patient check-out including pricing services to accurately support the need and documentation for each service.

    + Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.

    + Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.

    + Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.

    + Coordinate scheduling with that of the practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls.

    Qualifications

    Education and Experience

    + High School Diploma or GED, Required Upon Hire.

    + Two (2) years related experience in a healthcare environment, Preferred.

     

    Overview

     

    CHI St. Alexius Health Dickinson, part of CommonSpirit Heath, a national nonprofit health system based in Englewood, Colorado. The faith-based system operates in 18 states and includes 103 hospitals. Additional services offered within the system are: long-term care, assisted and residential living communities, community health services organizations, home health agencies, and numerous outpatient facilities.

    Pay Range

    $14.86 - $20.43 /hour

     

    We are an equal opportunity/affirmative action employer.