"Alerted.org

Lead, High Value Production Operator (12-hr Days)

Requisition ID:

70901

Date:

Jul 18, 2025

Location:

Kinston, North Carolina, US

Department:

Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

To work as a lead team member is to be able to process High Value Products (HVP) through the HVP process with minimal assistance from management or engineering. A lead person should be a quick thinker and should be able to handle situations with the help of teammates. A Lead HVP team member must have the ability to work and help guide other team members in a cell concept rotating through multiple job functions throughout the day following a playbook for optimal performance. It is the responsibility of this individual to ensure that all team members follow the product/customer specifications.

**Shift:** 12-hr Days on 2, 2, 3 Rotating Schedule

\#LI-MQ1

Essential Duties and Responsibilities

+ Oversee the work of their team members on their assigned shift and support the Area supervisor and Functional Managers in all regards as needed. This includes taking a leadership role on-site when no member of management is present (i.e. typically this occurs in weekend coverage situations) and requires reporting all unusual, personnel and performance-related issues to management’s attention for resolution.

+ Assist Area Supervisor or keep departmental management apprised of routine day to day operations and communicate with the Area Supervisor, Quality Department Management and coworkers throughout the shift; notify and keep all necessary parties apprised of product-related issues so that all necessary actions may be taken. This also includes assisting the Area Supervisor with day to day operator work assignments, equipment and materials utilization and process systems flows.

+ Train, guide and be a coach for area operators to ensure processes are maintained within established parameters.

+ Strictly adhere to all requirements pertaining to gowning for entry into classified clean room areas.

+ Communicate with supervisors and coworkers at beginning of shift and throughout the day.

+ Provide needed information to ensure a smooth and timely transition for other shifts.

+ Accurately maintain all required documentation and paperwork to ensure lot traceability.

+ Operate pharma wash equipment and oversee processes within classified clean rooms such as pre-staging, staging, loading, unloading and final packaging, per cGMP standards.

+ Strict adherence to product/customer specifications.

+ Ensure that weigh/count equipment is set up accurately and within calibration.

+ Correctly sample product for QA inspections and pre-delivery samples in cGMP manner.

+ Keep equipment and work area in clean and orderly condition.

+ Operate Envision system correctly according to all applicable procedures.

+ Operate steam sterilization process including but not limited to start functions such as loading, unloading, and packaging.

+ Input and log data correctly for the Autoclave process when needed.

+ Perform all positive pressure and cleaning requirements for all classified cleanrooms associated with the HVP Processing department.

+ Alert the Area Manager to conditions that may prevent meeting production and quality expectations.

+ Operate PC, printers and scanners as required.

+ Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules **.**

+ Performs other duties as assigned based on business needs.

Additional Responsibilities

+ Must be able to gown into required clothing for a controlled clean room.

+ Must possess an acute attention to detail and be willing and able to work in a team environment.

+ Make good decisions within authorized job responsibilities.

+ Must have the ability to work with others showing leadership qualities and guidance when needed.

Education

+ High School Diploma or equivalent required.

+ Bachelor's Degree or working towards preferred.

Work Experience

+ Minimum 5+ years industrial manufacturing experience

+ Minimum 2+ years of cGMP manufacturing experience

Preferred Knowledge, Skills and Abilities

+ Experience working in or processing in a controlled clean room and/or pharmaceutical environment.

+ Knowledge of cGMP requirements for controlled environments.

+ Time management.

+ Must possess an acute attention to detail and be willing and able to work in a team environment.

+ Make good decisions within authorized job responsibilities.

+ Must have the ability to work with others showing leadership qualities and guidance when needed.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Heavy-Exerting up to 100lbs/45kg of force occasionally and/or up to 50lb/22kg of force frequently, and/or up to 20lbs/9kg of force constantly to move objects.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.