• Help Desk Technician

    Insight Global (Milwaukee, WI)


    Job Description

    A client of Insight Global is looking to bring on an onsite Help Desk Technician for a healthcare/insurance company in Milwaukee, Wisconsin. They will be supporting 60-70 internal users that sit remotely and onsite. This person will be troubleshooting Mac and PC hardware as well as O365 products. When executives are onsite, they are looking for someone comfortable assisting in conference rooms with Microsoft Teams and EV equipment. This candidate will be joining a team of one additional help desk technician. This role is a six-month contract with the possibility of full-time employment afterward.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    - 5+ years troubleshooting with Mac & PC laptops.

     

    - Office 365 experience

     

    - Experience working with an Active Directory

     

    - Ability to work M-F onsite in Milwaukee (likely will be Tue-Thurs in office!)

     

    - Strong communication & social skills. -Experience troubleshooting servers.

     

    -Experience with PowerShell and scripting.

     

    -Experience in healthcare industry. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].