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Job Description

The IT Operations Manager will orchestrate activities between the executive leadership, cross-functional teams and vendors to plan and implement IT solutions. This role has

operational responsibility to ensure that the business applications and IT infrastructure are operational, with minimal down time. Many solutions will also require project management skills to oversee the scope, schedule and budget of the IT projects. The IT Operations Manager will report to the President.

Duties/Responsibilities:

Oversee the IT applications and infrastructure, including on-prem and cloud servers and services

Manage tactical relationships with IT vendors to provide Help Desk support and execute on

projects

Plan and lead IT projects with vendors and internal staff

Review and implement the IT vision and roadmap

Assist leadership with setting and managing the overall IT budget

Manage the scope, schedule and budget for IT projects

Identify and actively manage project risks via a risk registry or list

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

Bachelors degree in Computer or Information Science-related field.

At least three years of related experience required.

Working knowledge of IT systems, specifications, networks and computer systems, including

Microsoft 365, SharePoint, Active Directory, Azure or AWS, databases and storage solutions,

Windows servers, Windows and MacOS workstations, IT security, anti-virus solutions, Wi-Fi

configurations, and telephony solutions

Experience working with Netsuite a plus

Experience working with IT vendors that provide support services for their applications/tools

Demonstrated project planning and management skills

Strong problem-solving skills with an analytical mindset null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].