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Description

We are looking for a dedicated Administrative Assistant to join our team in New Holland, Pennsylvania. This long-term contract position offers the opportunity to contribute to a dynamic environment by supporting claims operations and delivering exceptional customer service. The ideal candidate will play a key role in ensuring the smooth handling of administrative tasks and communication with agents, policyholders, and claimants.

Responsibilities:

+ Provide accurate and timely responses to customer inquiries regarding claims.

+ Organize and process incoming correspondence to ensure a smooth workflow.

+ Manage outgoing mail, including checks and other documentation, to meet deadlines.

+ Prepare, review, and maintain reports on a daily, monthly, and quarterly basis.

+ Transcribe and document statements for cases requiring further legal or arbitration review.

+ Process vendor payments with appropriate approvals in place.

+ Support team operations by maintaining records and tracking key program details.

+ Assign and manage file information for claims, ensuring consistency with policy guidelines.

+ Update system codes for specific claims using external vendors.

Requirements • Proven experience in administrative assistance or a similar role.

• Strong skills in answering inbound calls and providing customer service.

• Proficiency in office administration and data entry tasks.

• Ability to handle receptionist duties and manage workflows efficiently.

• Familiarity with claims processing or insurance-related tasks is preferred.

• Excellent organizational skills and attention to detail.

• Ability to work independently and collaborate with team members.

• Proficient in using computer systems and office software. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .