• Activity Coordinator

    Omni Hotels (Bedford, PA)


    Location

     

    Omni Bedford Springs Resort & Spa

     

    Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year.Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

    Job Description

    The Spa Activity Coordinator will be responsible for providing professional and hospitable service to all hotel guests

    Responsibilities

    + Responsible for answering phones with positive tone and in a timely, courteous manner to assist ALL guests with their requests.

    + Responsible for multi-tasking in answering phones, acknowledging guests that may be waiting, checking in guests and all other responsibilities of this position.

    + Responsible for maintaining, securing and documenting shift audit form of allotted bank.

    + Responsible for booking single guest appointments and following the established protocol in this task to ensure accuracy.

    + Responsible for checking in appointments following the established protocol.

    + Responsible for having strong product knowledge to promote sales of retail merchandise in the Springs Eternal Spa Boutique.

    + Responsible for assisting guests within the Springs Eternal Spa Boutique.

    + Responsible for assisting the Spa Supervisor in inventory control, labeling of product and maintaining select database lists such as Out of Stock and Guest Recovery.

    + Responsible for mailing retail items to guests utilizing established protocols.

    + Knowledgeable about all service treatments offered as well as seasonal treatment promotions.

    + Responsible for coordinating and booking of spa services for single guests and group bookings.

    + Responsible for giving facility tours to prospective clients.

    + Responsible for keeping the Front Desk and retail shelving clean and tidy.

    + Responsible for keeping the Front Desk and retail area flooring clean and free of debris.

    + Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest requests.

    Qualifications

    + High school graduate or equivalent.

    + Ability to work in a fast paced environment.

    + Previous experience in customer service preferred.

    + Computer knowledge and POS experience preferred.

    + Previous experience in retail sales preferred.

    + Ability to communicate effectively and work as a Team member of the spa.

    + Ability to work a flexible work schedule as assigned by management.

     

    Job LocationsUS-PA-Bedford

     

    Posted Date3 weeks ago(6/30/2025 4:46 PM)

     

    Requisition ID 2025-124716

     

    # of Openings 1

     

    Category (Portal Searching) Spa