• Department Secretary - Per Diem - Days

    Mohawk Valley Health System (Utica, NY)


    Department Secretary - Per Diem - Days

     

    Department: REHAB ADMIN

    Job Summary

    The Department Secretary’s responsibilities include the coordination of administrative duties and public relations duties with their given program/department.

     

    Core Job Responsibilities

     

    + Maintains a line of communication between the patient, family, clinical staff and team members

    + Performs receptionist and clerical duties including but not limited to: monitoring and maintaining the electronic medical record, coordinating communication between patients and medical staff, greeting and checking in patients and families, utilizing the computer for data

    + Complete tasks related to the operations of their specific department including but not limited to: coordinating meetings, ordering supplies, running reports, and coordinating department events

    + Addresses customer issues including but not limited to: providing service excellence to patients and their families that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care; professionally managing patients, families and caregivers' needs and concerns using positive service recovery methods; responding to patient requests and makes active referrals to subject matter expert/decision-maker who can fulfill the patient request; providing culturally sensitive care

    + Perform other duties as required

     

    Education/Experience Requirements

    REQUIRED:

    + High school diploma or GED

    + One year of college

    PREFERRED:

    + Liberals Arts or Secretarial Degree

     

    Licensure/Certification Requirements

    PREFERRED:

    + Certified Health Unit Coordinator

     

    Disclaimer

     

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

     

    Successful candidates might be required to undergo a background verification with an external vendor.

    Job Details

    Req Id 95263

     

    Department REHAB ADMIN

    Shift Days

    Shift Hours Worked 8.00

     

    FTE 0.2

     

    Work Schedule UFCSM

     

    Employee Status A7 - Occasional

     

    Union 2006 - UFCW

     

    Pay Range $18 - $22/Hourly