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*Description*

Post Discharge Call-Back Registered Nurse - Danbury Hospital Emergency Department!!

RN WITH ED EXPERIENCE WANTED!!!

Rare opportunity for an RN with ED (Emergency Department) experience to join this Nationally Recognized Hospital to provide support to our ED. This is a newly created role designed to follow up with ED patients, those seen and not seen and ensure positive outcomes for the health of our patients. Previous experience in the ED is required. This is a FT 40 hours with hours accommodating our patients but are approximately Mon-Fri 830am-5pm. Pay based on full years of experience and is targeting candidates between $70K - $107K per year.

Summary:

The Post-Discharge Call Back Coordinator is responsible for providing follow-up care and support to patients discharged from the Emergency Department. This role involves contacting patients to assess their recovery, address any concerns, and ensure they understand their discharge instructions and follow-up care plans. The call back nurse would attempt to reach at least 75% of treat and release patients within 48 hours, focusing on the most vulnerable populations such as LWBS, pediatrics, pregnant patients, AMA's, or elopements.

Responsibilities:

* *Patient Follow-Up:* Conducts post-discharge phone calls to patients within 24-48 hours of discharge to assess their condition and recovery progress.

* *Care Coordination:* Collaborates with healthcare providers to address any patient concerns or complications that arise post-discharge.

* *Education:* Reinforces discharge instructions, medication management, and follow-up care plans to ensure patient compliance and understanding.

* *Documentation:* Maintains accurate and detailed records of patient interactions, concerns, and outcomes.

* *Support:* Provides emotional support and reassurance to patients and their families during the recovery process.

* *Referral:* Identifies patients who require additional medical attention and facilitate referrals to appropriate healthcare services.

* *Quality Improvement:* Participates in quality improvement initiatives to enhance post-discharge care and patient satisfaction.

* Maintains and Models Nuvance Health Values.

* Demonstrates regular, reliable and predictable attendance.

* Performs other duties as required.

Other Information:

*Working Conditions:*

*Environment:*Office setting within the hospital. *Hours:*Full-time position with flexible hours to accommodate patient needs

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Danbury Hospital

Org Unit: 119

Department: Emergency Department

Exempt: No

Salary Range: $33.66 - $67.05 Hourly

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.