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Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Tradition. Innovation. A superb faculty. Hundreds of course offerings — and all of this just steps away from the Capitol and Supreme Court. Georgetown Law (http://www.law.georgetown.edu/) is an exceptional institution in an enviable location. Students come here from all over the world to study international or tax law, environmental or health care law (just a few of our specialties). They come here for our top-ranked clinics. Most of all, they come because this is the place where theory and practice meet. At Georgetown, students learn the law in the place where laws are made.

The Facilities Operations Manager oversees the daily activities of the Georgetown University Capitol Campus & Law Center’s Office of Facilities Management. The Facilities Operations Manager is a dual role which combines front office and business operations responsibilities. The Facilities Operations Manager provides a broad range of operational and administrative support to the Senior Director of Facilities Management and Assistant Director of Facilities including: office administration and customer service; collecting and recording registration information; maintaining wait lists; generating and issuing maintenance, engineering and custodial work orders to staff using WebTMA / Maintenance Connection facility and asset maintenance management software. This role also manages and coordinates with external contractors.

Duties include but are not limited to:

+ Greet all visitors, faculty, staff and students and acts as liaison between staff.

+ Provide supervision and guidance to student workers or temporary personnel assigned to the front office during peak operational periods.

+ Grant access through GO Card to the building and parking facilities.

+ Activate parking and Smart Benefits for new employees.

+ Prepare supplier contracts, purchase requisitions and expense reports.

+ Issue maintenance, engineering and custodial work orders to staff utilizing the WebTMA.

+ Oversee the Maintenance Connection facility and asset maintenance management software.

Work Interactions

This position reports to the Senior Director of Facilities Management and the Assistant Director of Facilities. Serves as the main point of contact for Facilities Management staff, students, and faculty. Works across campuses and with external contractors. Coordinates services with Information Systems Technology (IST) and the Department of Public Safety (DPS). The incumbent must demonstrate sound judgment, adaptability, and the ability to prioritize effectively while engaging with students, faculty, staff, and visitors across all operational sites within the Capitol Campus portfolio, as defined by the Facilities Administration’s internal building index. These structures include 55H St. NW, 111 Massachusetts Ave NW, 111 G. St. NW, 600 New Jersey Ave NW, 120 G. St. NW, 550 First St. NW, 500 First St. NW, and 125 E St. NW.

Requirements and Qualifications

+ Bachelor’s Degree or 3-4 to 5-7 years of experience or equivalent training

+ Strong computer skills, including Microsoft Word and Excel. Familiarity with Google Workspace tools (Gmail, Google Drive)

+ Experience managing budgets and expense reports, contracts, and purchase requisitions

+ Must demonstrate strong attention to detail. Comfortable responding to telephone and email inquiries

+ Proficiency in facility management systems such as WebTMA / Maintenance Connection, and experience in enterprise platforms for procurement and budgeting workflows (e.g., Workday, GMS) is highly desirable

+ Knowledge of Occupational Safety Health Administration (OSHA) guidelines and regulations

+ Ability to work efficiently and effectively, under tight deadlines

+ Attention to detail and highly developed interpersonal, written and verbal communications skills

Work Mode DesignationThis position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$54,616.00 - $100,493.33

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

EEO Statement:

GU is an Equal Opportunity Employer (https://policymanual.hr.georgetown.edu/200-hiring-and-employment/201-equal-employment-opportunity-affirmative-action/) . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law (https://georgetown.box.com/s/jkc3kxwrf56e1n2km0jh1vj09fvanw70) .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .