• Account Specialist

    Aston Carter (Tempe, AZ)


    Job Title: Account Specialist

    Job Description

    Join a rapidly growing team focused on enhancing the shipper experience for vendors and sellers using Amazon Inbound Transportation services. As an Account Specialist, you will be at the forefront of driving innovation within transportation and logistics. You will directly engage with shippers, providing solutions and taking decisive actions to improve shipper performance metrics.

    Responsibilities

    + Monitor, verify, and present data daily.

    + Overcome transportation disruptions and other barriers in real time.

    + Identify transportation defect root causes.

    + Maintain daily logs on assigned shippers.

    + Lead weekly calls with assigned shippers.

    + Lead daily business review stand-up calls.

    Essential Skills

    + Proficiency in account management and Excel.

    + Experience in customer service and B2B support.

    + Strong written and verbal communication skills.

    + Knowledge in logistics, transportation, sales, and supply chain.

    Additional Skills & Qualifications

    + Experience in supply chain or logistics is ideal.

    + Ability to build relationships and effectively organize.

    + Strong interpersonal and organizational skills.

    + Familiarity with Outlook and email correspondence.

    Work Environment

    This position currently operates in a hybrid model with three days in the office. However, it will transition to five days in the office. The work environment includes robust training in Excel and general computer literacy. Expect a fast-paced setting that values trust, results, and proactive ownership, providing opportunities for career progression.

    Pay and Benefits

    The pay range for this position is $22.00 - $23.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Tempe,AZ.

     

    Application Deadline

     

    This position is anticipated to close on Jul 30, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.