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Job Title: Patient Care Coordinator

Job Description

The role of a Colon Screening Patient Care Coordinator is essential in ensuring seamless communication and coordination among clinic providers, patients, families, and various healthcare entities. The coordinator acts as a liaison to facilitate pre-operative planning, preparation, and hospitalization activities.

Responsibilities

+ Serve as the primary contact for clinic providers, patients, families, referring physicians, and outside agencies, providing information about the clinic's services.

+ Act as a liaison between patients and clinic areas to coordinate pre-operative planning and preparation.

+ Coordinate pre-admission tests, pre-surgery appointments, and procedures as delegated by providers or nurses.

+ Ensure the presence of a complete medical record at the time of patient visits, admissions, or procedures.

+ Facilitate the flow of documents between patients, providers, and payers.

+ Communicate with healthcare team members about the status and completion of care coordination activities.

+ Ensure timely addressing of internal referrals in specialty clinics under the direction of clinic leadership.

+ Collaborate with financial services to ensure financial information is complete before appointments, procedures, or admissions.

+ Assist with scheduling surgeries, procedures, or services needed for ambulatory management of patient care.

+ Promote and protect general safety for patients, families, friends, and co-workers through adherence to correct procedures.

+ Provide summary reports to clinic leadership on referral volumes and status where applicable.

+ Support clinic and divisional efficiency through participation in quality assessment and improvement activities.

+ Apply appropriate policies, procedures, protocols, and standards of practice in performing duties.

+ Promote the organization's mission externally and function as an ambassador when interfacing outside the organization.

+ Consistently demonstrate the organization's values, including patient-centered care and service, respect, caring, compassion, teamwork, partnership, continuous learning, improvement, and leadership.

+ Utilize the AIDET system for excellent service.

Essential Skills

+ Minimum of 1 year experience in a medical/healthcare setting or 2 years in a customer service role.

+ Experience providing a high level of customer service in a fast-paced healthcare environment, including handling confidential data with discretion.

+ Proficiency with Electronic Medical Record systems, including EMR, Epic, and care coordination.

+ Knowledge of medical terminology, CPT, ICD10 coding, insurance authorization, and prior authorization.

+ Solid understanding of medical terminology and CPT and ICD10 coding.

+ Ability to manage confidential information.

Additional Skills & Qualifications

+ Ability to effectively communicate both in writing and verbally.

+ Professional interaction with colleagues, patients, families, and visitors.

+ Excellent organizational, planning, and prioritization skills.

+ Capability to manage multiple tasks and competing priorities.

+ Ability to work well within a team environment.

+ Flexibility and willingness to take on increasing responsibilities.

+ Ability to develop and maintain effective working relationships with peers, physicians, and other staff members.

+ Proficiency in MS Office products, including Word, Excel, and Outlook.

Work Environment

The work environment is healthcare-oriented and fast-paced, requiring adaptability and professionalism to meet the demands of the clinic operations.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Seattle,WA.

Application Deadline

This position is anticipated to close on Aug 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.