• Clinical Program Development Assoc Manager

    Zimmer Biomet (Miami, FL)


    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

     

    As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

     

    What You Can Expect

     

    The ROSA Program Development Associate Manager builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA™ One Cranial Platform.

    How You'll Create Impact

    • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system

    • Using available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programs

    • During periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals

    • Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness

    • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system

    • Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSATM systems following established processes

    • Follow all internal communication and documentation policies (QA)

    • Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances

    • Facilitate training of new employees in the Program Development role

    • Attend product trade shows, annual trainings and provide support for MedEd events as required

    What Makes You Stand Out

    • Proven track record of achieving strong results

    • Strong interpersonal and communication skills

    • Strong presentation and demonstration skills

    Your Background

    • B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science with 3 – 5 years experience of field support, engineering, or other customer facing function with a medical device company preferred.

    • Equivalent years of experience and education will be considered, position level will be dependent upon qualifications.

    • Excellent communication, organizational and customer relation skills

    • Ability to work without specific direction on daily activities

    • Ability to determine one’s own schedule based on business needs

    • Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered

     

    Travel Expectations

     

    Up to 80%

    EOE