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33726BR

Position Title:

Sr Instructional Content Developer

Department:

Human Resources

Location:

Lakeland, FL

Description:

The purpose of this position is to develop educationally sound and engaging reference materials and training solutions for Publix retail and support associates, serve as a training and documentation subject matter expert (SME) for Publix and work with instructional designers and business areas to create materials for change management related efforts.

Responsibilities:

+ designing, developing, maintaining, and producing reference materials, including reference & procedure guides (up to 1500+ pages), job aids, online help files, and electronic sites with digital media (such as reference videos) in accordance with Publix templates, Information Mapping principles, and Change Management standards

+ for developing and maintaining written and online training materials that motivate associates and instill the knowledge and confidence to execute their responsibilities

+ for participating in and conducting a training needs analysis (work study analysis) to collect information necessary to design and develop reference and training materials

+ coordinating with Change Management and other business areas on tasks, feedback, and issues related to project workload and balancing multiple projects at different project phases and varying levels of scope and complexity

+ project planning, coordinating, and designing educationally sound training solutions that meet both learning and business objectives for simple projects

Req ID:

33726BR

Hours of Work:

Minimum 45 hours per week

Facility:

Lak Publix Corporate Office B003

State:

Florida

Frequency of Pay:

Monthly

Travel Frequency:

0%

Minimum Base Pay:

5,775

Additional Information:

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

Address:

3300 Publix Corporate Parkway

Potential Annual Pay with Bonus:

75,075 - 112,580

City:

Lakeland

Year End Bonus:

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Maximum Base Pay:

8,660

Required Qualifications:

+ Bachelor’s degree in English, Technical Writing, Instructional Technology, Adult Learning, or Instructional Design, Psychology with an emphasis or concentration in industrial psychology or organizational management, Digital Communication or other Communications degrees, or other analytical area or equivalent work experience

+ 2 years of experience writing professional publications or work, editing the work of others for publication, or developing training materials

+ 2 years working with Microsoft Word or equivalent word processing tool

+ 2 years working with PowerPoint or equivalent presentation software

+ must be at least 20 years of age and have a valid driver's license

+ must have and be able to maintain an excellent driving record

+ ability and willingness to adjust one's style or approach in response to differing circumstances or to work in ambiguous situations

+ ability to work effectively without close supervision or guidance

+ ability to work productively and effectively when faced with stressful work situations and time pressures

+ ability to manage time so that the priority of the activities determines the timing and amount of attention they receive

+ ability to understand and apply new information, procedures, or principles to perform job duties

+ ability and willingness to generate unique solutions and ideas to address problems and improve work efficiencies, productivity, and customer service

+ ability to develop and maintain professional, trusting, positive, and productive working relationships with associates, managers, customers, and vendors

+ ability to persuade, convince or achieve buy-in from others

+ ability to use “active listening” techniques to ensure the understanding of information provided by the speaker, and display interest in the topic discussed

+ excellent skills in written and verbal communication

+ intermediate skill level in Microsoft Word and PowerPoint

+ must be willing to travel by air, including overnight stays as needed

+ must be able to work some nights, weekends, and extended hours as business needs require

Preferred Qualifications:

+ Master’s degree in English, Technical Writing, Instructional Technology, Adult Learning, or Instructional Design, Industrial Organizational Psychology, Digital Communication or other Communications degrees

+ 5+ years of experience writing professional publications or work, editing the work of others for publication, or developing training materials

+ 5+ years working with intermediate to advanced functions in Word and PowerPoint

+ 1 year working with industry training development software (such as Publisher, Articulate Storyline, Articulate Rise, Adobe Captivate, Adobe Creative Suite, Canva)

+ 1 year project management or coordination experience

+ experience with web programming languages such as HTML, JavaScript, ActionScript, or CSS languages

+ experience working with and developing content pages in SharePoint

+ experience in 3D graphics design or motion graphics

+ experience in virtual reality, augmented reality, software, or gaming development

+ experience with programs such as Unity, Maya, Adobe Substance, Blender, and ZBrush

+ Information Mapping Certification

+ Instructional Design or Performance Improvement certifications such as

+ e-Learning Instructional Design or ISD Certificate from ATD or

+ the Certified Instructional Designer/Developer from Langevin

+ CPLP

+ Human Performance Improvement Certificate from ATD

+ knowledge of adult learning principles

+ knowledge of instructional systems design

+ knowledge of Publix structured writing standards, including knowledge of MS Word templates and structured writing principles

+ knowledge of Publix’s job class system and job class training programs. This could include retail or support depending on the projects or lines of business assigned

+ knowledge of Publix’s organizational structure (including the business areas Change Management supports) and Publix’s Mission and business strategy

+ basic skill level in Scripting/programming languages (HTML, Javascript, CSS) and Online help software

+ basic skill level in Adobe Acrobat Pro, Articulate 360 (Storyline, Rise, Studio, Replay), Creative Cloud (Photoshop, InDesign, Illustrator, Premiere, Audition), Learning Management System, Canva, Microsoft Excel, Access, Outlook, SharePoint, and Publisher

+ advanced skill level in Microsoft Word and PowerPoint

Zip Code:

33811-3311

Benefits Information:

+ Employee stock ownership plan that contributes Publix stock to associates each year at no cost

+ An opportunity to purchase additional shares of our privately-held stock

+ 401(k) retirement savings plan

+ Group health, dental and vision plans plan

+ Paid Time Off

+ Paid Parental Leave

+ Short- and long-term disability insurance

+ Tuition reimbursement

+ Free hot lunches (buffet-style) at facilities with a cafeteria

+ Visit our website to see all of our benefits: Benefits - Jobs (publix.com) (https://jobs-beta.publix.com/benefits/)