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Sales Development Representative

Customer Service Carlsbad, California Atlanta, Georgia

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Description

Fluidra is looking for a Sales Development Representative to join our team in Carlsbad, CA.

WHAT YOU WILL CONTRIBUTE

Launch your sales career with impact. Learn, grow, and help shape the future of our customer relationships.

We’re looking for a proactive and ambitious Sales Development Representative (SDR) to join our growing sales team. In this role, you’ll focus on engaging B2B pool professionals through outbound prospecting and timely follow-up with inbound leads.

Your primary mission is to drive dealer sign-ups into our loyalty programs and ensure a seamless transition into onboarding—encouraging early and consistent purchases of Fluidra-branded products. You’ll help new accounts start strong by guiding them to explore and utilize key tools, digital resources, and exclusive product promotions through FluidraPro, laying the foundation for long-term value and growth.

As an SDR, you'll be the crucial first point of contact—warming up prospects, qualifying opportunities, and setting up our Account Growth Reps (AGRs) for success. If you're organized, curious, and eager to learn the craft of consultative selling, this is your launchpad. Additionally, you will:

+ Cold call and email B2B pool professionals to introduce loyalty programs and generate interest in our solutions.

+ Respond promptly to inbound marketing leads, guiding them through the signup process and toward activation.

+ Meet and exceed signup quotas, ensuring dealers not only enroll but also begin purchasing and leveraging FluidraPro tools and offers.

+ Qualify prospects through engaging conversations, surfacing business needs and potential fit.

+ Support onboarding for newly converted accounts, setting them up for purchasing success and digital adoption.

+ Keep CRM records accurate and up to date, documenting all prospect activities and lead progress.

+ Collaborate closely with Account Growth Representatives to prioritize accounts and coordinate outreach strategies.

+ Stay informed on products, programs, and promotions, so you can speak confidently and compellingly with prospective customers.

+ Monitor industry trends and share insights to help refine outreach and messaging.

WHAT WE SEEK

+ 2 + years experience in customer service, sales, retail, call centers, or prior internship experience required.

+ Clear and confident verbal and written communication skills - comfortable talking to new people over the phone and by email.

+ Ability to stay organized, take notes, and keep track of follow-ups.

+ Willingness to learn new tools, sales techniques, and CRM software - training will be provided.

+ Energetic, coachable, and motivated to grow your career in sales.

+ Enjoys working closely with others and supporting teammates to achieve shared goals.

+ Comfortable using email, spreadsheets, and web-based tools.

+ Can handle multiple tasks and manage your day to meet deadlines.

+ Friendly, reliable, and ready to represent the company well when speaking with prospects.

EDUCATION

High school diploma or equivalent required. Some college coursework or a degree in Business, Marketing, Communications, or a related field is a plus, but not required.

WHAT WE OFFER

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:

+ 2 weeks of paid vacation

+ 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)

+ 11 paid Holidays

+ Full range of health benefits including medical, dental & vision, short & long-term disability

+ 401(K) matching (100% of first 3% contributed, 50% of the next 2%)

+ Health and wellness programs / gym reimbursement

+ Educational assistance up to $7,000 per year

+ On-site self-service café / free gourmet coffee stations

+ Company sponsored FUN events!

+ Generous product discounts

WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP®, S.R. Smith®, and Zodiac®. We also sell products under the Cover ‐ Pools®, iAquaLink®, Grand Effects®, Del® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

Expected hourly rate is $24.04 - $28.85 /hr. Fluidra offers a comprehensive total rewards / benefits program that includes base salary, annual bonus based on performance of individual and company objectives, competitive 401K matching, paid vacation and sick time, full range of health benefits, educational assistance, etc. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and location. Your recruiter will provide additional details on our compensation and total rewards program.