"Alerted.org

Posting Details

Position Information

Position Title Technology Support Specialist - Advancement

Work Location Springfield Campus

Department Data and Technology Services

HR Home Department 090100 VP UNIVERSITY ADVANCEMENT

Pay Grade 32

Proposed Salary $45,000 annually

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Exempt

General Function

The Advancement Technology Support Specialist promotes effective use of the various administrative advancement systems and technologies used within the University Advancement division by providing data maintenance, technical support, troubleshooting, process documentation, training and quality customer service to both campus and departmental users. The Advancement Technology Support Specialist uses a knowledge of the functional and technical aspects of the customer relationship management system software to maintain data integrity and usage efficiency. The Advancement Technology Support Specialist provides additional technology support by providing hardware support.

#LI-CP1

Description of Primary Duties

This position is responsible for technical tasks related to mass data entry into University Advancement’s system of record and other databases. This position oversees machine equipment inventory and will provision access to systems unique to the University Advancement division.

Minimum Acceptable Qualifications

Education: A bachelor’s degree is required. A major in accounting, business or computer information systems is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: Two years or more experience with Ellucian CRM Advance system or other customer relationship management system, Encompass or other alumni portal system, SQL , Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams and Excel is preferred.

Skills: Strong technical aptitude is required. Must be able to work independently, manage multiple concurrent tasks and work with people possessing differing levels of technical knowledge. Excellent oral presentation and written communication skills are required. Must be detail oriented. The ability to develop knowledge of, respect for and skills to engage with those of other cultures or backgrounds is required. Experience using word processing, spreadsheet and other customer relationship management software is preferred. Experience with bank reconciliation is preferred. Experience with CRM solutions, database design and entity diagrams is preferred.

Additional Qualifications

Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/4040TechnologySupportSpecilistAdvancement.htm

Open Date 07/18/2025

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

The first date of consideration is August 8, 2025, and review of applications will continue until the position is filled.

Official transcript required at time of hire.

Equal Opportunity Statement

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-4252.

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20250146FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/82730

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * How did you hear about this vacancy?

+ Indeed

+ Linkedin

+ Missouri State University Website

+ Google

+ Employee Referral

+ Job Alerts

+ HigherEdJobs.com

+ Personal Contacts / Networking

+ Job Board (CareerBuilder.com, Monster, etc.)

+ Other

+ * Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.

(Open Ended Question)

Applicant Documents

Required Documents

+ Resume

+ Cover Letter

+ Unofficial Transcripts - 1

Optional Documents

+ Other Documents -1