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About the Team

About the Role

As the Content Design Vice President , you will be a strategic leader in shaping our digital products. Your role will involve collaborating with cross-functional teams to assess product requirements, iterate on designs, and ensure alignment with business goals and user needs. You will focus on crafting user-centered content that simplifies complex industry jargon and regulations, empowering clients to understand and manage their finances effectively. In this position, you will lead content design for a high-profile, client-facing program. While primarily functioning as an individual contributor, you will also mentor junior team members and guide designers in content standards and best practices. With our team expanding, this is an exciting opportunity to join and contribute to building our practice.

Key Responsibilities

+ Collaborate with designers, researchers, product, and engineering teams to develop and enhance digital products for clients.

+ Develop content strategies across various product verticals to ensure consistency and alignment with user needs and business goals.

+ Build and maintain strong relationships with key stakeholders, including senior leadership, to advocate for user-centered content design and secure support for content intiatives.

+ Understand the complexities of localizing content for a global audience.

+ Establish, document, and enforce content standards and best practices to ensure clarity, accuracy, accessibility, and user engagement.

+ Stay updated on trends and best practices in content design and financial services and share relevant insights with the team.

+ Use research and data insights to guide content design decisions.

+ Ensure all content complies with legal and regulatory requirements.

+ Facilitate cross-functional collaboration to seamlessly integrate content design with other aspects of product development.

Required Qualifications, Skills, and Capabilities

+ 6+ years of experience in digital content creation, with a focus on UX writing, content design, and copywriting, including leadership roles in managing large-scale content projects.

+ A bachelor's degree in English, Communications, Design, Business, Marketing, Finance, or a related field. Equivalent relevant experience will also be considered.

+ Proven excellence in writing, editing, and communication skills, with a strategic approach and attention to detail.

+ Familiarity with Figma and other design tools with a track record of integrating these tools into content initiatives.

+ Experience with accessibility, inclusive design, and localization, demonstrating a commitment to creating content that meets diverse user needs globally.

+ Strong ability to drive alignment across cross-functional teams and leadership.

+ Exceptional interpersonal skills and emotional intelligence for fostering stakeholder relationships and navigating dynamics of a large team.

+ A strong understanding of the financial services and the investments industry, or the ability to learn and master this area.

Preferred Qualifications, Skills, and Capabilities

+ Online portfolio demonstrating content design experiences (required for application; please include any passwords if password protected).

We Value Diversity

We value the unique skills of every person in our team, and we are building an organization that thrives on diversity. We encourage professional growth and career development. If you're looking to build your career as part of a global design team tackling big challenges that impact people and products all around the world, we want to meet you.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $133,000.00 - $190,000.00 / year; New York,NY $133,000.00 - $190,000.00 / year