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Bilingual-Spanish Patient Experience Specialist (Scheduler)

South Jordan

Monday-Friday 8am – 5pm with minimal flexibility after 5:00pm

$18.00/hr.

The primary responsibility of the Bilingual Patient Experience Specialist is to provide the patient a focused, efficient, and professional patient registration process. The ideal candidate will have excellent communication and customer service skills and can thrive in a fast-paced work environment.

Responsibilities:

+ Ensure registration forms are completed accurately, consent forms are signed, and patients are checked in

+ Answer multi-line telephone system, take accurate messages, and transfer telephone calls to the appropriate person in an efficient manner

+ Coordinate with e-Assist verification of benefits before initial appointment

+ Coordinate patient treatment appointments

+ Oversee patient schedules to achieve utilization goals through efficient use of appointment time and chair availability

+ Manage any patient insurance pre-authorization that is required prior to treatment

+ Receive and respond to incoming communications from patients and outside entities via phone, text, email, and mail

Requirements:

+ **Bilingual – Spanish is REQUIRED**

+ **1-3 years of experience with scheduling in a medical or dental office**

+ Great verbal and oral communication skills

+ Excellent attention to detail

+ High school Diploma or GED required; some College preferred

+ Proficient in basic computer applications including Microsoft Office

_PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States._

\#INDPPA