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_**Surgery Scheduler – Orthopedic Office**_

_We’re looking for a detail-oriented and organized Surgery Scheduler to join our orthopedic team. In this key role, you’ll coordinate surgical procedures, communicate with patients and providers, and help ensure a smooth, supportive experience from start to finish._

Responsibilities:

+ Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.

+ Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.

+ Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.

+ Ensure that informed consents are signed.

+ Provide patients with pre and postoperative instruction according to service specific guidelines.

+ Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.

+ Ensure all billing and insurance information is current and accurate.

+ Act as liaison between patient and referring physicians.

+ Obtain pre-certification and/or referral prior to the date of the procedure.

+ Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Preferred Qualifications: We are looking for a candidate that has some medical office experience.

Schedule: Monday-Friday, 7AM-3:30PM or 7:30AM-4PM.

+ High school diploma or equivalent required.

+ Completion of a medical assisting program or 2-4 years experience in a medical field.

+ Proficiency in medical terminology preferred.

+ General knowledge of computer software and practice management databases is essential.

+ Knowledge of the Epic practice management programs preferred.

+ Strong organization, time management and interpersonal skills.

+ Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.

+ Ability to deal compassionately and professionally with patients is essential.

+ Work independently and possess sound decision-making skills.

+ Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.

+ Ability to prioritize work demands.

+ Ability to consistently maintain confidentiality with regards to all job assignments and related information.

+ Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran